Published by O2 Czech Republic a.s.

Report an issue with Aplikace od O2.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Aplikace od O2?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of O2 Czech Republic a.s. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Aplikace od O2 Customer Insights

1. Užitečnější aplikaci můj telefon ještě neměl, super a díky O2!MalwareHow do I get rid of this?Neda sa to odinstalovat a je to otravne...Nemám telefon od O2 s přece mi tu tahle neodinstalovatelná ****** zavází.one star is to much.

2. why cant i remove this rubbishAsi jsem jeste nic zbytecnejsiho na Google play nevidelCan you give us the option to un install?Otravne a smesne.chcipnete telekomunisticky kurvy.

Steps to Troubleshoot & Fix Aplikace od O2 Issues

1. Fix Aplikace od O2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Aplikace od O2: Restarting the app will resolve most errors.
  2. Update the Aplikace od O2 App. Here is how:
    1. On Android goto PlayStore » Search for "Aplikace od O2" » Open Aplikace od O2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aplikace od O2 » click "UPDATE".
  3. Clear Aplikace od O2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Aplikace od O2 servers.
    1. On Android, goto Settings » Apps » Select "Aplikace od O2" » click Storage » click "Clear Cache".
  4. Check Aplikace od O2 app permissions. If any of these permissions required to use your device's features are disenabled, Aplikace od O2 might not work.
  5. Uninstall and reinstall Aplikace od O2. If nothing else has worked, completely uninstall Aplikace od O2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Aplikace od O2 not working


2. Fix Aplikace od O2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Aplikace od O2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Aplikace od O2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Aplikace od O2 may not be able to connect to the Internet when running in the background.

Reported Issues

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