Published by Gothaer Krankenversicherung AG

Report an issue with Gothaer Gesundheitsapp.
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Why should I report an Issue with Gothaer Gesundheitsapp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gothaer Krankenversicherung AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Gothaer Gesundheitsapp Customer Insights

1. Worst Health Insurance digital platform I have seenWell folks, I hope you speak German and don't need this app, cause it really doesn't do anything...Quick, easy and safe.Schade dass die Code-Scanfunktion entfernt wurde, per Seiten-Foto oder Nahaufnahme wird der Code nun nicht mehr erkannt.

2. Ich hätte die Funktion gern wieder separat.Die App lässt beim Login kein copy & paste Funktion zur Verfügung, was es Usern mit Passwort-Manager schwer macht die App überhaupt zu nutzen.

3. Schade, hätte gerne die mobile Beleg-Einreich-Funktion ausprobiert.Super einfach Belege einzureichen! Funktioniert einwandfrei!Einfach und stabil.

4. Der Umschalter zwischen Foto und Code war keine große Behinderung, mehrfach zu fotografieren ist aufwändiger.

5. Das funktionierte besser als leicht verwackelte Rechnungsseiten 3x zu fotografieren bis der Text lesbar ist.

6. No membership area to track payments.

7. Terribly basic app.

Steps to Troubleshoot & Fix Gothaer Gesundheitsapp Issues

1. Fix Gothaer Gesundheitsapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gothaer Gesundheitsapp: Restarting the app will resolve most errors.
  2. Update the Gothaer Gesundheitsapp App. Here is how:
    1. On Android goto PlayStore » Search for "Gothaer Gesundheitsapp" » Open Gothaer Gesundheitsapp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gothaer Gesundheitsapp » click "UPDATE".
  3. Clear Gothaer Gesundheitsapp app cache: Clearing cached data will force your app to retrieve the latest data directly from Gothaer Gesundheitsapp servers.
    1. On Android, goto Settings » Apps » Select "Gothaer Gesundheitsapp" » click Storage » click "Clear Cache".
  4. Check Gothaer Gesundheitsapp app permissions. If any of these permissions required to use your device's features are disenabled, Gothaer Gesundheitsapp might not work.
  5. Uninstall and reinstall Gothaer Gesundheitsapp. If nothing else has worked, completely uninstall Gothaer Gesundheitsapp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gothaer Gesundheitsapp not working


2. Fix Gothaer Gesundheitsapp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gothaer Gesundheitsapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gothaer Gesundheitsapp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gothaer Gesundheitsapp may not be able to connect to the Internet when running in the background.

Reported Issues