1. From many places I just get emails with attachments nowadays.I am missing an explicit "Logout" option, it feels somehow uncomfortable just closing the app in logged-in status.So far very easy to use and quick to registerEasy to use.
2. Knowing German is necessary even to use the English-language interface.Works well, but it definitely needs the option to just attach photos/docs that are already available in the phone's memory instead of having to take a picture.
3. I copied the 9 digits written on my insurance card, put my birthday written on my insurance card and there is always an errorThe old app was much better and less sensitive - not a happy customer!I'm very satisfied with this app.
4. I received a physical letter saying that I have to upload the other side of the invoice and that they cannot process it.
5. Please implement that.Functions fine but the English translation is poor (presumably a machine translation to save money).
6. There is no logout button, no option to communicate through a chat regarding submissions.
7. I really love digitalisation and I am a fan of insurances being digitalised.
8. Now I sent them another submission with all documents although there is now redundant information.
9. Fast and uncomplicated.The App scanns the invoices quote good.
10. Simple and geta the Job done.Impossible to register.
11. However, I am not a fan of bad UI and UX design or bad processes which make no sense.
1. can I send by app already existing scans of invoices without photografing the paperwork again?
2. camera release button in the app uses a different code than any remote release button. that would be helpful to haaave to avoid blurred pictures