Published by Continentale Versicherungsverbund on Sep 4, 2023

Report an issue with Die Continentale RechnungsApp.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Die Continentale RechnungsApp?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Continentale Versicherungsverbund to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Die Continentale RechnungsApp image 1 contact Die Continentale RechnungsApp image 2

Die Continentale RechnungsApp Customer Insights

1. From many places I just get emails with attachments nowadays.I am missing an explicit "Logout" option, it feels somehow uncomfortable just closing the app in logged-in status.So far very easy to use and quick to registerEasy to use.

2. Knowing German is necessary even to use the English-language interface.Works well, but it definitely needs the option to just attach photos/docs that are already available in the phone's memory instead of having to take a picture.

3. I copied the 9 digits written on my insurance card, put my birthday written on my insurance card and there is always an errorThe old app was much better and less sensitive - not a happy customer!I'm very satisfied with this app.

4. I received a physical letter saying that I have to upload the other side of the invoice and that they cannot process it.

5. Please implement that.Functions fine but the English translation is poor (presumably a machine translation to save money).

6. There is no logout button, no option to communicate through a chat regarding submissions.

7. I really love digitalisation and I am a fan of insurances being digitalised.

8. Now I sent them another submission with all documents although there is now redundant information.

9. Fast and uncomplicated.The App scanns the invoices quote good.

10. Simple and geta the Job done.Impossible to register.

11. However, I am not a fan of bad UI and UX design or bad processes which make no sense.

Steps to Troubleshoot & Fix Die Continentale RechnungsApp Issues

1. Fix Die Continentale RechnungsApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Die Continentale RechnungsApp: Restarting the app will resolve most errors.
  2. Update the Die Continentale RechnungsApp App. Here is how:
    1. On Android goto PlayStore » Search for "Die Continentale RechnungsApp" » Open Die Continentale RechnungsApp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Die Continentale RechnungsApp » click "UPDATE".
  3. Clear Die Continentale RechnungsApp app cache: Clearing cached data will force your app to retrieve the latest data directly from Die Continentale RechnungsApp servers.
    1. On Android, goto Settings » Apps » Select "Die Continentale RechnungsApp" » click Storage » click "Clear Cache".
  4. Check Die Continentale RechnungsApp app permissions. If any of these permissions required to use your device's features are disenabled, Die Continentale RechnungsApp might not work.
  5. Uninstall and reinstall Die Continentale RechnungsApp. If nothing else has worked, completely uninstall Die Continentale RechnungsApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Die Continentale RechnungsApp not working


2. Fix Die Continentale RechnungsApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Die Continentale RechnungsApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Die Continentale RechnungsApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Die Continentale RechnungsApp may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 1. can I send by app already existing scans of invoices without photografing the paperwork again?
    2. camera release button in the app uses a different code than any remote release button. that would be helpful to haaave to avoid blurred pictures

    — by Bernie 3 years ago