Published by IBI Group Mobile on Mar 14, 2024

Report an issue with 511 Wisconsin.
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Why should I report an Issue with 511 Wisconsin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IBI Group Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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511 Wisconsin Customer Insights

1. Latest version allows you to turn the auto drive mode off so the app doesn't stay running when you close it which is nice.Disappointed, I very much liked the capabilities of the previous app, this one is cumbersome and difficult to fine tune for my commute.It would be nice in the text alerts if you could add WHICH COUNTY the alert is in.

2. Otherwise, great job for a gov DOT app!!!Hardly ever works anymore!!! Either it freezes or the cams never load!!! Would be helpful if a traffic app would work when you need it!!Very frustrating to use, cumbersome and the route creation feature gave me a ridiculously out of the way route.

3. Can't easily see travel times, and times listed can still be very inaccurate.Great app, really helps out with travel plans, and the button to get pizza delivered when stuck in a blizzard is cool...just kidding, thanks for the hard work!App won't open.

4. I think I was be better off deleting this mess and just use Google Maps.Useless, the screen keeps flipping to the call 511 option.Works great for checking Wisconsin winter roads.

5. The 2 complaints I have (fairly minor) are that you can't rotate the video so it's stuck on portrait mode for me, meaning a small view.

6. The other problem is that incidents and road closures are on the same sub category (for the app only) so I wish that was changed.

7. I'm so happy WIDOT finally gave us live cams not just a snapshot every 5 mins.

8. The old app wasn't the best but this appears to be nearly useless.

9. it immediately closes when trying to open.

10. Many counties have the same letter highway.

11. Would be giving negative star if I could.

Steps to Troubleshoot & Fix 511 Wisconsin Issues

1. Fix 511 Wisconsin Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 511 Wisconsin: Restarting the app will resolve most errors.
  2. Update the 511 Wisconsin App. Here is how:
    1. On Android goto PlayStore » Search for "511 Wisconsin" » Open 511 Wisconsin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 511 Wisconsin » click "UPDATE".
  3. Clear 511 Wisconsin app cache: Clearing cached data will force your app to retrieve the latest data directly from 511 Wisconsin servers.
    1. On Android, goto Settings » Apps » Select "511 Wisconsin" » click Storage » click "Clear Cache".
  4. Check 511 Wisconsin app permissions. If any of these permissions required to use your device's features are disenabled, 511 Wisconsin might not work.
  5. Uninstall and reinstall 511 Wisconsin. If nothing else has worked, completely uninstall 511 Wisconsin then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 511 Wisconsin not working


2. Fix 511 Wisconsin Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 511 Wisconsin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 511 Wisconsin not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 511 Wisconsin may not be able to connect to the Internet when running in the background.

Reported Issues