Contact Florida 511 Customer Service

Why should I report an Issue with Florida 511?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IBI Group Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The FL511 Mobile App is a planning tool that provides directions to any destination in Florida with travel times and alternate routes on most roadways throughout the state.

2. When there is a traffic incident to report, FL511 Mobile App will announce it, making sure users don’t need to take their eyes and attention off the road.

3. A new safety feature in Florida 511 allows users to receive announcements about school zones, the presence of pedestrians, emergency vehicles, and red traffic lights when available.

4. By downloading this Application, the user agrees to use the Application responsibly and to avoid any interaction with mobile devices while driving a motor vehicle.

5. In order to discourage distracted driving, FL511 does not support the use of cell and smartphones while operating a motor vehicle.

6. The Florida 511 (FL511) Advanced Traveler Information System (ATIS) is the state’s official source for real-time traffic information.

7. Users can get information on crashes, congestion, construction, closures, and much more on Florida’s interstates, toll roads, and other major roadways.

8. FL511 is not liable for any crashes that may occur while operating your vehicle. Know before you go.

9. The use of non-GPS Devices or disabling GPS for the Florida 511 planning tool will limit the functionality of the app.

10. IMPORTANT – This application is intended to be used before the driver starts their trip.

11. Travel smart with the FL511 Mobile App to Connect. Know. Go.

1. That is super helpful and actually helped me out today on 528 coming home from work I checked the site and it told me the exit, which side of the lane was blocked, the severity and time accident started.Not intuitive at all.

2. On the site, it's easy to navigate and look at the traffic cams in motion with a specific spot showing the accident.

3. I shouldn't have to spend a bunch of time trying to figure out a basic traffic alerts app.Notifications are in constant not very timely for some of the state .

4. 😬🚙 (Android v 10)what happened to being able to see all the cameras at any give time? I hit incidents knowing of one currently happening and it says no incidents and of course no cameras.

5. But it's what I expect from Florida.2022.09.29 update Skyway Status site which sources its info from FL511 shows that Skyway is open.

6. Google Maps traffic overlay much better.Spinning... downloaded, opened app and after accepting GPS permissions, "please wait" just kept spinning.

7. The app does not show live camera feed or give a detailed description of where the accident is located.

8. Shame too, I live in Pinellas County and we get jammed up in traffic a lot here.

9. What happened to this app? Did you lose access to the cameras? Did you lose developers? This version is like the bare bone version of what it was 4+ years ago.

10. This is now a useless app to me...I used to love it.It doesn't give you any info except where the accident is.

11. If you click on a ax scene the text doesn't enlarge to make readable.Garbage, doesn't tell much at all.

1. Fix Florida 511 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Florida 511: Restarting the app will resolve most errors.
2. Update the Florida 511 App. Here is how:
   1. On Android goto PlayStore » Search for "Florida 511" » Open Florida 511 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Florida 511 » click "UPDATE".
3. Clear Florida 511 app cache: Clearing cached data will force your app to retrieve the latest data directly from Florida 511 servers.
   1. On Android, goto Settings » Apps » Select "Florida 511" » click Storage » click "Clear Cache".
4. Check Florida 511 app permissions. If any of these permissions required to use your device's features are disenabled, Florida 511 might not work.
5. Uninstall and reinstall Florida 511. If nothing else has worked, completely uninstall Florida 511 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Florida 511 not working

2. Fix Florida 511 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Florida 511 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Florida 511 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Florida 511 may not be able to connect to the Internet when running in the background.