Published by iSO-FORM, LLC

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Why should I report an Issue with BoneBox™ - Skull Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of iSO-FORM, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BoneBox Customer Insights

1. Just a warning to any Ellipsis users.Really helpful, has many points labeled and you can always add your own in.Would be much more useful if there were quizes or an interactive way to learn all the parts.As a paramedical student, this app gives a concise and high-definition anatomy of the skull.I have a Samsung Tab S and the app does not load.

2. Even when my device is set to portrait, the app automatically rotates, making the skull smaller in landscape.Love this app but rarely starts and always crashes on my Ellipsis tablet.

3. I wish that there would be more parts.It helps me lots on studying, i advice everyone who wants to study anatomy excellent to dowbload it.

4. Free rotation of a life like skull.

5. If only the developers would now make an anatomy app like this for the entire body...It has helped me with principles and big a&p Apollo much.

6. I wish bonebox would make an articulated skeleton, muscles and organsIt may be use a lot of ram, but it completely worth it.

7. And it's free, this is the best skull app ever, period.

8. I dug out my old Samsung tablet where it works just fine.

9. And the automatic screen rotation is annoying.

10. Thanks v much!App automatically closes on my device.

11. Excellent quality.

Steps to Troubleshoot & Fix BoneBox Issues

1. Fix BoneBox Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BoneBox: Restarting the app will resolve most errors.
  2. Update the BoneBox App. Here is how:
    1. On Android goto PlayStore » Search for "BoneBox" » Open BoneBox™ - Skull Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BoneBox » click "UPDATE".
  3. Clear BoneBox™ - Skull Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from BoneBox servers.
    1. On Android, goto Settings » Apps » Select "BoneBox™ - Skull Viewer" » click Storage » click "Clear Cache".
  4. Check BoneBox app permissions. If any of these permissions required to use your device's features are disenabled, BoneBox might not work.
  5. Uninstall and reinstall BoneBox. If nothing else has worked, completely uninstall BoneBox then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BoneBox not working


2. Fix BoneBox Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BoneBox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BoneBox not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BoneBox may not be able to connect to the Internet when running in the background.

Reported Issues