Published by MIS_HPL

Report an issue with CMS.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with CMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MIS_HPL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CMS Customer Insights

Steps to Troubleshoot & Fix CMS Issues

1. Fix CMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CMS: Restarting the app will resolve most errors.
  2. Update the CMS App. Here is how:
    1. On Android goto PlayStore » Search for "CMS" » Open CMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CMS » click "UPDATE".
  3. Clear CMS app cache: Clearing cached data will force your app to retrieve the latest data directly from CMS servers.
    1. On Android, goto Settings » Apps » Select "CMS" » click Storage » click "Clear Cache".
  4. Check CMS app permissions. If any of these permissions required to use your device's features are disenabled, CMS might not work.
  5. Uninstall and reinstall CMS. If nothing else has worked, completely uninstall CMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CMS not working


2. Fix CMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CMS may not be able to connect to the Internet when running in the background.

Reported Issues