Published by yan zhixue

Report an issue with NWP EYE.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NWP EYE?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of yan zhixue to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NWP EYE Customer Insights

Steps to Troubleshoot & Fix NWP EYE Issues

1. Fix NWP EYE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NWP EYE: Restarting the app will resolve most errors.
  2. Update the NWP EYE App. Here is how:
    1. On Android goto PlayStore » Search for "NWP EYE" » Open NWP EYE » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NWP EYE » click "UPDATE".
  3. Clear NWP EYE app cache: Clearing cached data will force your app to retrieve the latest data directly from NWP EYE servers.
    1. On Android, goto Settings » Apps » Select "NWP EYE" » click Storage » click "Clear Cache".
  4. Check NWP EYE app permissions. If any of these permissions required to use your device's features are disenabled, NWP EYE might not work.
  5. Uninstall and reinstall NWP EYE. If nothing else has worked, completely uninstall NWP EYE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NWP EYE not working


2. Fix NWP EYE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NWP EYE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NWP EYE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NWP EYE may not be able to connect to the Internet when running in the background.

Reported Issues