Published by Higher Learning Technologies Inc on Dec 19, 2024

Report an issue with Manhattan Prep GMAT.
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Why should I report an Issue with Manhattan Prep GMAT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Higher Learning Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Manhattan Prep GMAT Customer Insights

1. But if you sign up for the trial and cancel the subscription before the trial ends, they won't refund your money! Update: As per the response from the support team, have contacted them through my registered email id.

2. No substitute for the official GMAT guide but a great supplement.The app says you can sign up for a 3-day trial and post that you will be charged.

3. so purchasing the app for a month would be money well spendGreat variety and explanation of questions, but on opening, app is stuck on loading screen for more than five minutes.

4. The UI is alright but it just feels like the price is too high for the amount of content given.I had signed up for the 3-free day trial, but I'm being charged now.

5. At the very least, refund my money and I will re-purchase the new subscription if you are not making it a rolling change to subscribers.incredible app.

6. Wouldnt recommendPurchased 3 month subscription, 2 days later the app changed and I'm being prompted to buy a new subscription to new version of the app.

7. How do I go about it? Update: they have refunded and solved this issue!The App is wonderful , however I have accidentally subscribed to it without waiting for Trial.

8. Can you please help me cancel the subscription and initiate a refund.

9. After reaching out to customer service I was not compensated or given helpful informationThe Pros: Generally helpful tool in terms of teaching important concepts.

10. Totally unacceptable for such an expensive product.The app takes a lot of time to load, and sometimes doesn't even load on Android.

11. meanwhile of the 20 free math questions u start with, 2 wouldnt load.

Steps to Troubleshoot & Fix Manhattan Prep GMAT Issues

1. Fix Manhattan Prep GMAT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Manhattan Prep GMAT: Restarting the app will resolve most errors.
  2. Update the Manhattan Prep GMAT App. Here is how:
    1. On Android goto PlayStore » Search for "Manhattan Prep GMAT" » Open Manhattan Prep GMAT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Manhattan Prep GMAT » click "UPDATE".
  3. Clear Manhattan Prep GMAT app cache: Clearing cached data will force your app to retrieve the latest data directly from Manhattan Prep GMAT servers.
    1. On Android, goto Settings » Apps » Select "Manhattan Prep GMAT" » click Storage » click "Clear Cache".
  4. Check Manhattan Prep GMAT app permissions. If any of these permissions required to use your device's features are disenabled, Manhattan Prep GMAT might not work.
  5. Uninstall and reinstall Manhattan Prep GMAT. If nothing else has worked, completely uninstall Manhattan Prep GMAT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Manhattan Prep GMAT not working


2. Fix Manhattan Prep GMAT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Manhattan Prep GMAT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Manhattan Prep GMAT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Manhattan Prep GMAT may not be able to connect to the Internet when running in the background.

Reported Issues