Contact Pharmacology Customer Service

Why should I report an Issue with Pharmacology: USMLE & NAPLEX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Higher Learning Technologies Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Pharmacology Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pharmacology: Restarting the app will resolve most errors.
2. Update the Pharmacology App. Here is how:
   1. On Android goto PlayStore » Search for "Pharmacology" » Open Pharmacology: USMLE & NAPLEX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pharmacology » click "UPDATE".
3. Clear Pharmacology: USMLE & NAPLEX app cache: Clearing cached data will force your app to retrieve the latest data directly from Pharmacology servers.
   1. On Android, goto Settings » Apps » Select "Pharmacology: USMLE & NAPLEX" » click Storage » click "Clear Cache".
4. Check Pharmacology app permissions. If any of these permissions required to use your device's features are disenabled, Pharmacology might not work.
5. Uninstall and reinstall Pharmacology. If nothing else has worked, completely uninstall Pharmacology then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pharmacology not working

2. Fix Pharmacology Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pharmacology be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pharmacology not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pharmacology may not be able to connect to the Internet when running in the background.