Published by Higher Learning Technologies Inc on Jul 25, 2024

Report an issue with Rubin's Pathology.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Rubin's Pathology: USMLE Q&A?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Higher Learning Technologies Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rubin's Pathology: USMLE Q&A image 1 contact Rubin's Pathology: USMLE Q&A image 2

Rubin's Pathology Customer Insights

1. I purchased a one month subscription, but was confused to see that I still had certain sections locked.

2. When I tried to upgrade again, the app keeps promting me that I already have upgraded, but I still don't have access to everything.

Steps to Troubleshoot & Fix Rubin's Pathology Issues

1. Fix Rubin's Pathology Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rubin's Pathology: Restarting the app will resolve most errors.
  2. Update the Rubin's Pathology App. Here is how:
    1. On Android goto PlayStore » Search for "Rubin's Pathology" » Open Rubin's Pathology: USMLE Q&A » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rubin's Pathology » click "UPDATE".
  3. Clear Rubin's Pathology: USMLE Q&A app cache: Clearing cached data will force your app to retrieve the latest data directly from Rubin's Pathology servers.
    1. On Android, goto Settings » Apps » Select "Rubin's Pathology: USMLE Q&A" » click Storage » click "Clear Cache".
  4. Check Rubin's Pathology app permissions. If any of these permissions required to use your device's features are disenabled, Rubin's Pathology might not work.
  5. Uninstall and reinstall Rubin's Pathology. If nothing else has worked, completely uninstall Rubin's Pathology then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rubin's Pathology not working


2. Fix Rubin's Pathology Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rubin's Pathology be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rubin's Pathology not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rubin's Pathology may not be able to connect to the Internet when running in the background.

Reported Issues