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Why should I report an Issue with Hi Tunnel?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Y TUNNEL Technology to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Hi Tunnel Customer Insights
Steps to Troubleshoot & Fix Hi Tunnel Issues
1. Fix Hi Tunnel Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Hi Tunnel: Restarting the app will resolve most errors.
Update the Hi Tunnel App. Here is how:
On Android goto PlayStore » Search for "Hi Tunnel" » Open Hi Tunnel » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Hi Tunnel » click "UPDATE".
Clear Hi Tunnel app cache: Clearing cached data will force your app to retrieve the latest data directly from Hi Tunnel servers.
Check Hi Tunnel app permissions. If any of these permissions required to use your device's features are disenabled, Hi Tunnel might not work.
Uninstall and reinstall Hi Tunnel. If nothing else has worked, completely uninstall Hi Tunnel then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Hi Tunnel not working
2. Fix Hi Tunnel Server issues & Internet Connection
Check network connection: An unstable Internet will make Hi Tunnel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Hi Tunnel not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Hi Tunnel may not be able to connect to the Internet when running in the background.