Contact Lenovo OTP Customer Service

Why should I report an Issue with Lenovo OTP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lenovo IT Security to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The first version Lenovo OTP is supported OATH standard one-time password, it is easy to use for smart phone users.

2. Lenovo OTP is an enterprise one-time password App, which is used for Lenovo Employees for Lenovo internal systems two-factor authentication.

3. Lenovo OTP is changed from Le Authentication since the version 2. 0. 3.

1. I have 4G LTE full strength on Vzw network and the capcha report no network connection.

2. Most likely it is using incorrect apis ..Don't receive verification code.

3. Terrible connectivity management on Android 9.

4. No issue with other app.

1. Fix Lenovo OTP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lenovo OTP: Restarting the app will resolve most errors.
2. Update the Lenovo OTP App. Here is how:
   1. On Android goto PlayStore » Search for "Lenovo OTP" » Open Lenovo OTP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lenovo OTP » click "UPDATE".
3. Clear Lenovo OTP app cache: Clearing cached data will force your app to retrieve the latest data directly from Lenovo OTP servers.
   1. On Android, goto Settings » Apps » Select "Lenovo OTP" » click Storage » click "Clear Cache".
4. Check Lenovo OTP app permissions. If any of these permissions required to use your device's features are disenabled, Lenovo OTP might not work.
5. Uninstall and reinstall Lenovo OTP. If nothing else has worked, completely uninstall Lenovo OTP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lenovo OTP not working

2. Fix Lenovo OTP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lenovo OTP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lenovo OTP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lenovo OTP may not be able to connect to the Internet when running in the background.