Published by HEXAMOB S.L. on Sep 2, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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Update Phones Customer Insights

1. I could search the web for better guides, no need to install an app for that.. (guides from app doesn't match the phone anyway)It works but thus not given you full updates or only just a pinch of it how I see on my Samsung s9plus saying security patch only 55 percent I don't care am saving money new mobile in 5 months i'l have new new mobile very advanced okConstantly saying it has no connection.

2. I was hoping this app could force the update, but it does absolutely nothing that the built in apps didn't already do with every single phone I've owned.It doesn't even get me to wireless update from settings (which doesn't work anyway, that's why I installed this app), even less to provide an alternative way of updating the phone.

3. I gave 2 stars though bc I found out how to "force check" for an update on my phone from this app, even though it said no connection.

4. If you have a well known os then it might be easy for you to find an update here but if thats the case you wouldn't need an 3rd party update software coz your os developers will distribute it themselves, ie, in short this so is useless for MOST of the people.

5. OK far the WORST phone I ever had and its only 1 week old!!!Do not install this app! It is a total scam to obtain credit card numbers and has nothing to do with phone updates.

6. The latest system update for my phone is out, but I can't download it unless I'm on wifi.

7. AmazingThis app is worthless and the BLU Advance 5.2 is even worse!! A complete waste of money!! Can't call, can't text, can't use messenger, apps constantly send notifications that they arent responding.

8. Thank you!!!This is great, I follow the prompts, and wam, all of a sudden my phone went from nearly being able to even make a text to, instant fast fast.

9. I don't know if it's AT&T's system or Samsung, but with Sprint I could use mobile data to update right away.

10. Pros?few tips like how to force check for ota updates through your dialer.I like this app, but...it always say Failed connection.

11. I found out with the last update that if I wait, it will eventually allow the update over the air.

Steps to Troubleshoot & Fix Update Phones Issues

1. Fix Update Phones Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Update Phones: Restarting the app will resolve most errors.
  2. Update the Update Phones App. Here is how:
    1. On Android goto PlayStore » Search for "Update Phones" » Open Update Phones » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Update Phones » click "UPDATE".
  3. Clear Update Phones app cache: Clearing cached data will force your app to retrieve the latest data directly from Update Phones servers.
    1. On Android, goto Settings » Apps » Select "Update Phones" » click Storage » click "Clear Cache".
  4. Check Update Phones app permissions. If any of these permissions required to use your device's features are disenabled, Update Phones might not work.
  5. Uninstall and reinstall Update Phones. If nothing else has worked, completely uninstall Update Phones then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Update Phones not working


2. Fix Update Phones Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Update Phones be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Update Phones not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Update Phones may not be able to connect to the Internet when running in the background.

Reported Issues

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