Published by Herc Rentals

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Why should I report an Issue with Herc Rentals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Herc Rentals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Herc Rentals Customer Insights

1. Kills battery.It won't accept my sign in credentialsCant pay bill on AppI like your catalogGoodVery good appDownloaded app, try to link my existing account over.

2. Come on..!! Unless you only rent for 1 week... and not 1 day.Easy to navigate and really informative!👍😉Frequent wakeups.

3. Bad experience... won't let you choose 1 day rental.. only 1 week.

4. Cannot get past the security questions that they asked us to enter ourselves.

Steps to Troubleshoot & Fix Herc Rentals Issues

1. Fix Herc Rentals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Herc Rentals: Restarting the app will resolve most errors.
  2. Update the Herc Rentals App. Here is how:
    1. On Android goto PlayStore » Search for "Herc Rentals" » Open Herc Rentals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Herc Rentals » click "UPDATE".
  3. Clear Herc Rentals app cache: Clearing cached data will force your app to retrieve the latest data directly from Herc Rentals servers.
    1. On Android, goto Settings » Apps » Select "Herc Rentals" » click Storage » click "Clear Cache".
  4. Check Herc Rentals app permissions. If any of these permissions required to use your device's features are disenabled, Herc Rentals might not work.
  5. Uninstall and reinstall Herc Rentals. If nothing else has worked, completely uninstall Herc Rentals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Herc Rentals not working


2. Fix Herc Rentals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Herc Rentals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Herc Rentals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Herc Rentals may not be able to connect to the Internet when running in the background.

Reported Issues