Published by HD-Team on Oct 30, 2024

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Why should I report an Issue with Chess Clock - Chess Timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HD-Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chess Clock Customer Insights

1. it should not be behave like this, because who owns black pieces starts the timer of white piece player by tic on timer at his side and first move should be count at white piece player side after he tic on timer at his side.

2. The app enables players to manage time of the game.It has 24 hours 60 minutes 60 seconds it has delay 9999 seconds and 60 seconds delay.

3. thank you:)I can set the time on my own will like 5mins in player 1 and 10 mins in prayer 2 which is the advantage over the other chess clock app that I use earlier.

4. I didn't like so much it has now Bronstein mode, but I can live with that.hi, This app has one defect that when first person starts the timer then 1 move counts his side.

5. For an example If you have 20 minutes and if you press the clock at 19:58 the time will be 20:01.delay means if your all the time is past then the time will go down.

6. bonus means if you press the clock the time will increase.

7. ThanksJust stared, looks like a great app, you can set it up, and adjust it the way you want, and easy to useThis app is very useful for chess players.

8. If I don't hear it then I will know I didn't click....I didn't have a chess timer since I have started playing chess.

9. But there is just one thing I want to suggest which is the background color.I especially liked the possibility to grant the players two different delay times.

10. It has bonus 9999 seconds or 60 seconds bonus.

11. this is a very amazing app everyone should have one of these chess timers if you don't have any timers.

Steps to Troubleshoot & Fix Chess Clock Issues

1. Fix Chess Clock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chess Clock: Restarting the app will resolve most errors.
  2. Update the Chess Clock App. Here is how:
    1. On Android goto PlayStore » Search for "Chess Clock" » Open Chess Clock - Chess Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chess Clock » click "UPDATE".
  3. Clear Chess Clock - Chess Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Chess Clock servers.
    1. On Android, goto Settings » Apps » Select "Chess Clock - Chess Timer" » click Storage » click "Clear Cache".
  4. Check Chess Clock app permissions. If any of these permissions required to use your device's features are disenabled, Chess Clock might not work.
  5. Uninstall and reinstall Chess Clock. If nothing else has worked, completely uninstall Chess Clock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chess Clock not working


2. Fix Chess Clock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chess Clock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chess Clock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chess Clock may not be able to connect to the Internet when running in the background.

Reported Issues