Contact Cube Timer Customer Service

Why should I report an Issue with Cube Timer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mateus Fiereck to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love this app, and with that small change I feel like this could be the best time app on the market by far.Great app! I've used it for over a year now and done 90k+ solves, and I love it (and paid to remove ads!) The line graph feature that illustrates your progress over time is super cool to look at, and the interface is nice and functional.

2. Recommended!Been my favourite for acouple years now, but PLEASE add a feature to upload times to account to save across devicesGreat app!! I would totally recommend it!!! My record for 3x3 is 5.12!!Great app for logging my cube solves! I really like how there are line graphs to tell me how much faster I've gotten and how I can create my own category (I created ones for the white cross, F2L, etc.

3. *The ads are generally unintrusive, and have large enough X buttons that I have never once miss clicked! *My favorite feature personally, is the ability to add new puzzles with timers.This is a very good app! I love the graph feature because it helps me keep track of my progress.

4. I would also love the ability to have multiple scramblers in a single session (for relays, multiblind etc.).I've done 8000+ collective solves on a variety of cubes on this app.

5. Overall it's good but I would love a feature to input times so I could use a stack mat, other than that it's great.I thought the ads on the bottom were ok, but then I got a full page ad.

6. There are loads of averages and graphs so that you can keep track of your progress over time.

7. Different types of puzzle are recorded separately and you can set up custom puzzle types - I've used this to set up a separate set of times where I can try out new techniques without messing with my normal averages.

8. There are also many presets for different types of cubes and nice-looking graphs.

9. On the graph screen the little dots that mark your times are unremoveable, and when you get up to three hundred solves or so, you're times get pretty hard to see.

10. However, I would suggest making the timer start as soon inspection ends, or else I have to tap it with our my fingers (and potentially slow down my solve).

11. However, I stopped getting the occasional "Importing scrambles" windows a few months ago and I have gotten the same scrambles multiple times.

1. Fix Cube Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cube Timer: Restarting the app will resolve most errors.
2. Update the Cube Timer App. Here is how:
   1. On Android goto PlayStore » Search for "Cube Timer" » Open Cube Timer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cube Timer » click "UPDATE".
3. Clear Cube Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Cube Timer servers.
   1. On Android, goto Settings » Apps » Select "Cube Timer" » click Storage » click "Clear Cache".
4. Check Cube Timer app permissions. If any of these permissions required to use your device's features are disenabled, Cube Timer might not work.
5. Uninstall and reinstall Cube Timer. If nothing else has worked, completely uninstall Cube Timer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cube Timer not working

2. Fix Cube Timer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cube Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cube Timer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cube Timer may not be able to connect to the Internet when running in the background.