Contact Photo Tag & Metadata Editor Customer Service

Why should I report an Issue with Photo Tag & Metadata Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GuoShi to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Photo Tag Editor provides the easiest way to correct the missing or wrong information of your favorite photos.

2. Photo Tag Editor allows you to view, add, remove and modify photo's location and date tags.

3. It is an essential and professional image tools by everyone!

1. You only have 4 tags that you can edit and if you only edit one unfortunately you lose the other 3, whether you want to or not! If you could select which of the few supported tags you want to change it would be worth more stars because at least you can edit multiple files as a batch and filter files for selection by name, which is more than some offer!I'm adding "description" metadata to my photos, much like we used to do by writing on the back of prints.

2. Only very inconsequential exif data.I'm having trouble adding multiple files in the batch process, please make it multiple selection in one batch process, instead of having to add files one by one to be processed.Very limited properties can be changed, which are even lesser than what available in most file managers.

3. Also have not figured out how to batch edit a whole directory.Didn't really work for me, only description was editable, not tags.

4. This is one of the few exif editors that lets me edit photos stored on my drobo 5n2, which is where my photo library is located.

5. Thank you.Simple way to edit dates on photos! Tried quite few apps...but I that this app is the most simple and straightforward.

6. It was imbossile, you either remove those from all or set same to all...When I add information in the "description" category of a picture, in window operating system the metadata is shown under "subject".

7. Becase those platform has the policy to maintain users privacy, and not share to a public in facebook post lets say where and when was the picture taken.Nice start.

8. Cannot edit GPS Datestamp or Timestamp by which your phone categorizes photo dates.

9. Also when editing in batchmode when you wanted to add description to many pictures and leave gps and dates untouched.

10. I didn't give the app a 5 because I have not yet figured out how to get it to remember frequently entered information, for example my name in the "artist" field.

11. P.S if you send that picture through facebook or whatsapp all metadata will be lost.

1. Fix Photo Tag & Metadata Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Tag & Metadata Editor: Restarting the app will resolve most errors.
2. Update the Photo Tag & Metadata Editor App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Tag & Metadata Editor" » Open Photo Tag & Metadata Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Tag & Metadata Editor » click "UPDATE".
3. Clear Photo Tag & Metadata Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Tag & Metadata Editor servers.
   1. On Android, goto Settings » Apps » Select "Photo Tag & Metadata Editor" » click Storage » click "Clear Cache".
4. Check Photo Tag & Metadata Editor app permissions. If any of these permissions required to use your device's features are disenabled, Photo Tag & Metadata Editor might not work.
5. Uninstall and reinstall Photo Tag & Metadata Editor. If nothing else has worked, completely uninstall Photo Tag & Metadata Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Tag & Metadata Editor not working

2. Fix Photo Tag & Metadata Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Tag & Metadata Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Tag & Metadata Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Tag & Metadata Editor may not be able to connect to the Internet when running in the background.