Contact EveryDose Customer Service

Why should I report an Issue with EveryDose: Medication Reminder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Groove Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For access to the EveryDose Plus premium features, we offer an auto-renewing monthly subscription at $9. 99/month and an auto-renewing annual subscription at $69. 99/year.

2. Features include medication reminders, health info and tips, progress sharing, and much more.

3. To upgrade to enhanced features, you can subscribe to EveryDose Plus, our paid subscription.

4. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

5. Keep an up-to-date, accurate medication list on your mobile device at all times. Stay safe and informed.

6. We'll alert you if a newly-added medication has a potential interaction with your existing drug list, and we'll provide you with need-to-know info about your meds.

7. Manage your subscription by going to the My Subscription section of the app or the Subscriptions section of the Google Play Store.

8. Payment for EveryDose Plus will be charged to the credit card connected to your Google Play Store account when you subscribe.

9. The annual subscription comes with a 14-day free trial available to first-time subscribers only.

10. Our reliable medication reminders help you stay on track with your daily medication routine.

11. EveryDose is the easiest way to stay on track with your medications -- for free!

1. I also appreciated that it could be synced to other phones so another person can help when needed and also keep up to date on medication administration.Decent start -- need to see enhanced controls to enable taking of all meds for the entire day, and better yet... the same for multiple days.

2. I'll come back to it when a calendar is available.The app looks great but seems to lack the ability to properly keep track of time and regularly moves my reminders forward or backward by a day or even a few days, and I haven't figured out why.

3. It also gives you a huge added bonus and tells you about any possible negative interactions- things my doctor and my surgeon overlooked! It may have saved my life! Thank you so much!Works pretty well for my uses of tracking multiple mandatory and as needed drugs, including deactivating drugs that don't work well without deleting.

4. I was using this for about 25 days and for the most part it does well, but one thing is is very important for me is a calendar (a month ahead would be nice) I have meds not on a fix schedule, every 20-25 days depends on the needs.

5. I think it would also be nice to see part of the previous day's drugs if they are within a certain number of hours without switching days, but that's because I would be up all night and trying to pace my pain relief doses easily.

6. I have one med so it is easy to track... Perhaps a 'start date' for each med so 'quantity remaining' will show/notify when it refill needed.Lowered the rating because of the lack of options for reminders.

7. If you always take your meds on time and interact with the app on the schedule it anticipates, the UI is notably different.Easy to use.

8. I love the design, so easy to enter meds and set alarms where the others were confusing and sloppy so much so that I would miss doses.

9. + you can't see the notes on previous days so I can't see the injection site for those doses, so when the app messes the schedule up, I just have to guess.Exceptional! If I could give 10 stars I would.

10. The history of meds taken is nice, but i'd like the time also rather than having to select day to see time taken.

11. The one thing I don't like is I cannot change or mute the volume during nap time or work (and if you can, I haven't found it).

1. Fix EveryDose Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EveryDose: Restarting the app will resolve most errors.
2. Update the EveryDose App. Here is how:
   1. On Android goto PlayStore » Search for "EveryDose" » Open EveryDose: Medication Reminder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EveryDose » click "UPDATE".
3. Clear EveryDose: Medication Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from EveryDose servers.
   1. On Android, goto Settings » Apps » Select "EveryDose: Medication Reminder" » click Storage » click "Clear Cache".
4. Check EveryDose app permissions. If any of these permissions required to use your device's features are disenabled, EveryDose might not work.
5. Uninstall and reinstall EveryDose. If nothing else has worked, completely uninstall EveryDose then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EveryDose not working

2. Fix EveryDose Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EveryDose be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EveryDose not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EveryDose may not be able to connect to the Internet when running in the background.