Published by Great Video Zone

Report an issue with MX Player HD Video Player.
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Why should I report an Issue with MX Player HD Video Player : 4K Video Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Great Video Zone to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MX Player HD Video Player Customer Insights

1. Record video permissions It must need only storage permissions isn't it.Wow best free video and easy to share video.. nice video to mp3 music and music player....Where is the zooming option, and fast and slowmotionThere is no chance to play while closing the video at backgroundIs not voice problem hight quality video sounds not supportTop app for hd video and audio This is very important for me and ane userCHEAP REPLICA AT BEST.!! JUST SIMPLY STOLE THE NAME OF THE ONLY PLAYER THAT IS "BETTER" EXCEPT THIS APP CONTAINS 0 FEATURES 0 ADJUSTABLE SETTINGS.

2. After watching a video if we close it will got desktop, but it should go to where we opened the video player like memory card or internal memory.I really love it because i see my video offline and many games available in this app and video to mp3 converter is tha best part of mx player..🤩🤩🤩👌👌👌👌Very use full app for show your video in HD player, ringtone cutter, file transfer and many more.... I liked it🤩Why does this app needs 1.

3. Good video player needs lot of improvements, like Equalizer once set does not remain same for next video.

4. Location permissions 2.record audio permissions 3.

Steps to Troubleshoot & Fix MX Player HD Video Player Issues

1. Fix MX Player HD Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MX Player HD Video Player: Restarting the app will resolve most errors.
  2. Update the MX Player HD Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "MX Player HD Video Player" » Open MX Player HD Video Player : 4K Video Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MX Player HD Video Player » click "UPDATE".
  3. Clear MX Player HD Video Player : 4K Video Player app cache: Clearing cached data will force your app to retrieve the latest data directly from MX Player HD Video Player servers.
    1. On Android, goto Settings » Apps » Select "MX Player HD Video Player : 4K Video Player" » click Storage » click "Clear Cache".
  4. Check MX Player HD Video Player app permissions. If any of these permissions required to use your device's features are disenabled, MX Player HD Video Player might not work.
  5. Uninstall and reinstall MX Player HD Video Player. If nothing else has worked, completely uninstall MX Player HD Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MX Player HD Video Player not working


2. Fix MX Player HD Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MX Player HD Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MX Player HD Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MX Player HD Video Player may not be able to connect to the Internet when running in the background.

Reported Issues