Contact Navigation Customer Service

Why should I report an Issue with Navigation for Google Maps Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Navigation for Google Maps Go provides GPS turn-by-turn voice guided navigation and is optimized for performance on low-memory phones.

2. Download this companion app to get real-time navigation for Google Maps Go.

3. Begin by searching for directions in Google Maps Go and then tap on the Navigation button.

1. But the two times I tried it when I was out on the road, the Navigate in App was not even showing in Maps Go even though the Google Play Store was showing that it was installed on my smartphone! So Maps Go, to me, is worthless if I can't hear the audio giving me directions because I don't like having to continually look down at my smartphone when I am driving.The app sometimes freezes as your driving.

2. Google, maybe instead of nap time at the campus, they could actually work on a map app that could actually navigate to a destination.People don’t seem to understand the purpose of this app, Navigation for Google Maps Go is NOT a replacement for Google Maps or Waze.

3. A recent update to... something, not sure if Google, Google maps, navigation for maps, Android or one of the dozens of other updates has broken this.

4. I've already had a problem with offline maps in the original Google maps not showing the blue direction marker even after downloading the directions.

5. Needed for Google Maps Go, if you want navigation.

6. If your phone is relatively new and runs well, use the standard Google Maps or Waze.

7. I have to go through the secure log in at least 3 times every time I try to use maps and then it will never load the map or list the directions.

8. If your phone is older or you’re using an Android Go device, this app will get you going where you need to go with a simple interface and quick navigation.I hate this app, it never works.

9. And, what happened to speed trap notifications? Did you switch providers? There are several other differences that do not appear to be improvements.When I downloaded this and tried it the first time in my house, it worked fine.

10. Maps Go no longer sees this and seemingly now needs full fat Google Maps.

11. Also, when I want to temporarily suspended navigation by going back to the previous screen (to save battery use), it continues to give me instructions unlike previous versions.

1. Fix Navigation Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navigation: Restarting the app will resolve most errors.
2. Update the Navigation App. Here is how:
   1. On Android goto PlayStore » Search for "Navigation" » Open Navigation for Google Maps Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navigation » click "UPDATE".
3. Clear Navigation for Google Maps Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Navigation servers.
   1. On Android, goto Settings » Apps » Select "Navigation for Google Maps Go" » click Storage » click "Clear Cache".
4. Check Navigation app permissions. If any of these permissions required to use your device's features are disenabled, Navigation might not work.
5. Uninstall and reinstall Navigation. If nothing else has worked, completely uninstall Navigation then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navigation not working

2. Fix Navigation Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navigation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navigation not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navigation may not be able to connect to the Internet when running in the background.