Published by Ginger Team

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Why should I report an Issue with Decibel Levels: Noise Detector & Sound Meter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ginger Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Decibel Levels Customer Insights

1. Instant uninstall.This app Will automatically start popping ads on your phone all the time!! do not install this app, its complete bull there are plenty other similar apps that do not do this get another appAsks to access my media, and won't start when I deny it.

2. Was free and somehow still not worth itOpens adds on your phone even when you're not using the app, and then tries to hide where they're coming from.

3. I thought they would only be inside the app, bit it interrupted my whole usage of my phone.

4. Immediately uninstall.Causing many, many ads pop up randomly and crashing others apps.

5. Also, the name comes up on the phone as Sound Metter.

6. How absurd!!!!! Now I get those reviewsFull page ads take over my screen when i open the app or go into settings.

7. Good start.Ok, I'm constantly getting ads outside the app.

8. DO NOT DOWNLOADYou suck! Paid for no ads and have to deal with ads at every turn.

9. Why? The only thing this app needs to access is my microphone.

10. What did I pay $3.99 for? Oh, I just noticed, when I opened the app, I can pay a monthly service fee where I won't get ads.

11. Open the app- ad.

Steps to Troubleshoot & Fix Decibel Levels Issues

1. Fix Decibel Levels Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Decibel Levels: Restarting the app will resolve most errors.
  2. Update the Decibel Levels App. Here is how:
    1. On Android goto PlayStore » Search for "Decibel Levels" » Open Decibel Levels: Noise Detector & Sound Meter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Decibel Levels » click "UPDATE".
  3. Clear Decibel Levels: Noise Detector & Sound Meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Decibel Levels servers.
    1. On Android, goto Settings » Apps » Select "Decibel Levels: Noise Detector & Sound Meter" » click Storage » click "Clear Cache".
  4. Check Decibel Levels app permissions. If any of these permissions required to use your device's features are disenabled, Decibel Levels might not work.
  5. Uninstall and reinstall Decibel Levels. If nothing else has worked, completely uninstall Decibel Levels then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Decibel Levels not working


2. Fix Decibel Levels Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Decibel Levels be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Decibel Levels not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Decibel Levels may not be able to connect to the Internet when running in the background.

Reported Issues

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