Contact Sound detector Customer Service

Why should I report an Issue with Sound detector – Sound meter: Decibel meter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NerdTech Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Sound detector Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sound detector: Restarting the app will resolve most errors.
2. Update the Sound detector App. Here is how:
   1. On Android goto PlayStore » Search for "Sound detector" » Open Sound detector – Sound meter: Decibel meter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sound detector » click "UPDATE".
3. Clear Sound detector – Sound meter: Decibel meter app cache: Clearing cached data will force your app to retrieve the latest data directly from Sound detector servers.
   1. On Android, goto Settings » Apps » Select "Sound detector – Sound meter: Decibel meter" » click Storage » click "Clear Cache".
4. Check Sound detector app permissions. If any of these permissions required to use your device's features are disenabled, Sound detector might not work.
5. Uninstall and reinstall Sound detector. If nothing else has worked, completely uninstall Sound detector then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sound detector not working

2. Fix Sound detector Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sound detector be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sound detector not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sound detector may not be able to connect to the Internet when running in the background.