Published by Gannett on Dec 18, 2024

Report an issue with The Augusta Chronicle.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with The Augusta Chronicle Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact The Augusta Chronicle Mobile image 1 contact The Augusta Chronicle Mobile image 2

The Augusta Chronicle Customer Insights

1. Poor layout.

2. Bad design.

Steps to Troubleshoot & Fix The Augusta Chronicle Issues

1. Fix The Augusta Chronicle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Augusta Chronicle: Restarting the app will resolve most errors.
  2. Update the The Augusta Chronicle App. Here is how:
    1. On Android goto PlayStore » Search for "The Augusta Chronicle" » Open The Augusta Chronicle Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Augusta Chronicle » click "UPDATE".
  3. Clear The Augusta Chronicle Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from The Augusta Chronicle servers.
    1. On Android, goto Settings » Apps » Select "The Augusta Chronicle Mobile" » click Storage » click "Clear Cache".
  4. Check The Augusta Chronicle app permissions. If any of these permissions required to use your device's features are disenabled, The Augusta Chronicle might not work.
  5. Uninstall and reinstall The Augusta Chronicle. If nothing else has worked, completely uninstall The Augusta Chronicle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Augusta Chronicle not working


2. Fix The Augusta Chronicle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Augusta Chronicle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Augusta Chronicle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Augusta Chronicle may not be able to connect to the Internet when running in the background.

Reported Issues