Contact Democrat & Chronicle Customer Service

Why should I report an Issue with Democrat & Chronicle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Search is terrible...spinning and spinning and "No, it is not my phone." I saw an article in today's news (paper) on Crescent Beach under Roc Roots that I wanted to digitally sent to my daughter out of state; no go! App, wasn't able to even locate something you printed in TODAY'S newspaper.For a week straight the first article that comes up is really an ad disguies as 'news' for a local pub that wants to be my neighborhood choice.

2. I saw an article in the paper I wanted to share in social media, but couldn't find it via the app.😕What could be worse than an app that continually signs a subscriber off, lets them know of the fact when they're trying to read an article, and buries the sign-in page two levels down in settings? Having the sign-in process fail spectacularly with server error gibberish.

3. Fix it or I may very well cancel my subscription, Gannet.I never thought that this very bad newspaper app could get worse, now it has ads sandwiched within every article, even in the obituaries between the text & photo.

4. Local sports coverage and national major sports playoff coverage is lame at best.Well Google Play does a great job of billing me.

5. disavowed all knowledge of any subscription! When I complained to Google, they said that no refund would be forthcoming as I had sibscribed to a 30-day free offer.

6. Like others, it kept signing me out even after my subscription renewed, and now it won't accept the password I just reset today on a desktop browser.

7. I thought OK, no harm , no foul until I just received my first pay month billing from Google.

8. Way to go guys! That's the last time I'll try using Google Play to buy something.Lousy app.

9. Sports is a joke unless you want to read about the Buffalo Bills or high school sports.

10. They removed letters to the editor!!! So bad...The volume of ads is absolutely huge, especially for something I'm paying a subscription for.

11. Perhaps this functionality was broken in a recent update🤷🏾 ♀️ When I select some articles from the app, it switches to the browser.

1. Fix Democrat & Chronicle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Democrat & Chronicle: Restarting the app will resolve most errors.
2. Update the Democrat & Chronicle App. Here is how:
   1. On Android goto PlayStore » Search for "Democrat & Chronicle" » Open Democrat & Chronicle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Democrat & Chronicle » click "UPDATE".
3. Clear Democrat & Chronicle app cache: Clearing cached data will force your app to retrieve the latest data directly from Democrat & Chronicle servers.
   1. On Android, goto Settings » Apps » Select "Democrat & Chronicle" » click Storage » click "Clear Cache".
4. Check Democrat & Chronicle app permissions. If any of these permissions required to use your device's features are disenabled, Democrat & Chronicle might not work.
5. Uninstall and reinstall Democrat & Chronicle. If nothing else has worked, completely uninstall Democrat & Chronicle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Democrat & Chronicle not working

2. Fix Democrat & Chronicle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Democrat & Chronicle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Democrat & Chronicle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Democrat & Chronicle may not be able to connect to the Internet when running in the background.