Contact San Francisco Chronicle News Customer Service

Why should I report an Issue with San Francisco Chronicle News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hearst Newspapers - LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. What makes this really annoying is if you go to their actual website they make sure a banner that you cannot remove even thought there is an 'X' encourages you to use the awful terrible appLike the app a lot, my only beef is that graphics (like data graphs, etc) are often wider than the screen and you can't horizontal scroll to see the whole thing because the app just navigates to the next story instead.

2. Never tried the audio again.11/8/22: This is a competent, no frills app that works well enough (except when not - see below), but it's lacking features that make a news app worth using instead of a browser.

3. It would be great if you could either horizontal scroll or maybe click to open the graphic in a new screen and allow landscape.The introductory offer is excellent, couldn't afford not to get it.

4. Overall these reader experiences result in at best rating of C-.I'm a 50 year Chronicle print subscriber, but since I travel frequently I was very happy when they finally released an Android app.

5. The Chronicle needs a serious UX reboot.Update 6/13/22- tried the audio again, same thing.

6. What's the point of an app if it can't render your stories? Repeated attempts to resolve through support have been fruitless.This app has a hopeless layout for daily readers.

7. It is frustrating trying to find new daily content because they prioritize features and lists.

8. You need to open up a browser and go to the webpage and find the article again to read it.

9. It's an excellent app, easy to use, full of informative and thoughtful discourse about the issues of the day, and I always find something interesting that I hadn't planned on seeing there.

10. It's always been annoying to do, as the selected cell gets overwritten instead of moving on, but now the bottom half is actually completely blocked.

11. Now just shows splash screen with "Error updating app data (100)" error message.

1. Fix San Francisco Chronicle News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart San Francisco Chronicle News: Restarting the app will resolve most errors.
2. Update the San Francisco Chronicle News App. Here is how:
   1. On Android goto PlayStore » Search for "San Francisco Chronicle News" » Open San Francisco Chronicle News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for San Francisco Chronicle News » click "UPDATE".
3. Clear San Francisco Chronicle News app cache: Clearing cached data will force your app to retrieve the latest data directly from San Francisco Chronicle News servers.
   1. On Android, goto Settings » Apps » Select "San Francisco Chronicle News" » click Storage » click "Clear Cache".
4. Check San Francisco Chronicle News app permissions. If any of these permissions required to use your device's features are disenabled, San Francisco Chronicle News might not work.
5. Uninstall and reinstall San Francisco Chronicle News. If nothing else has worked, completely uninstall San Francisco Chronicle News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing San Francisco Chronicle News not working

2. Fix San Francisco Chronicle News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make San Francisco Chronicle News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to San Francisco Chronicle News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, San Francisco Chronicle News may not be able to connect to the Internet when running in the background.