Published by Planet Computers Limited

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Why should I report an Issue with Airmail® - Email for you Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Planet Computers Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Airmail® - Email for you Phone image 1 contact Airmail® - Email for you Phone image 2

About Airmail® - Email for you Phone

1. Airmail® is Planet Computers' user-friendly Email app for Android smartphones and keyboard-oriented mobile devices.

2. Based on K-9, Airmail® allows you to access IMAP, POP3 and Outlook email accounts.

3. Supports both portrait orientation use for smartphones and landscape use for Android-based PDAs.

Airmail Customer Insights

1. LAME, DONT WASTE YOUR TIME!This is a great email app for the Gemini PDA one thing I would like to see to get to 5 stars would be a transparent widget so it blends nicely on my 'dark themed desktop'Inherits all of K-9's bugs and adds some of its own! For example pressing the delete key can delete *two* emails.Can't even define first account.

2. Uninstall.used to work fine, but now it crashes a split second after startupApp is BLOCKED - cannot even be used with Gmail accounts.

3. The app crashes when switching apps while working on an email, losing everything you've written in the process.

4. This app needs work! Add Material design and fix the UI for 5⭐Disappointed - fake screenshots.

5. All other mail clients work fine but this one cant even log in.

6. How come this wasn't picked up in testing?! The UI also ignores Material design, making it stand out like a sore thumb.

7. Despite the attempt to enhance K-9 for landscape mode, several UI elements are inaccessible unless the Gemini is forced to portrait mode.

8. Waste of time...Kindly update app like k 9 mail time to time.

9. as of 4-4-19 still crashes and can't get Gmail access.

10. None of the features shown in the screenshots are available in the app.

11. The bottom toolbar takes up too much vertical screen real estate.

Steps to Troubleshoot & Fix Airmail Issues

1. Fix Airmail Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Airmail: Restarting the app will resolve most errors.
  2. Update the Airmail App. Here is how:
    1. On Android goto PlayStore » Search for "Airmail" » Open Airmail® - Email for you Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airmail » click "UPDATE".
  3. Clear Airmail® - Email for you Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Airmail servers.
    1. On Android, goto Settings » Apps » Select "Airmail® - Email for you Phone" » click Storage » click "Clear Cache".
  4. Check Airmail app permissions. If any of these permissions required to use your device's features are disenabled, Airmail might not work.
  5. Uninstall and reinstall Airmail. If nothing else has worked, completely uninstall Airmail then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Airmail not working


2. Fix Airmail Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Airmail be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Airmail not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Airmail may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was trying the app out. Decided that my current setup is enough

    — by Adrian 3 years ago

  • Please cancel my subscription on Airmail email service.

    — by ronald jerry beane 3 years ago