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Why should I report an Issue with The Daily Journal?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
The Daily Journal Customer Insights
Steps to Troubleshoot & Fix The Daily Journal Issues
1. Fix The Daily Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart The Daily Journal: Restarting the app will resolve most errors.
Update the The Daily Journal App. Here is how:
On Android goto PlayStore » Search for "The Daily Journal" » Open The Daily Journal » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for The Daily Journal » click "UPDATE".
Clear The Daily Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from The Daily Journal servers.
On Android, goto Settings » Apps » Select "The Daily Journal" » click Storage » click "Clear Cache".
Check The Daily Journal app permissions. If any of these permissions required to use your device's features are disenabled, The Daily Journal might not work.
Uninstall and reinstall The Daily Journal. If nothing else has worked, completely uninstall The Daily Journal then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing The Daily Journal not working
2. Fix The Daily Journal Server issues & Internet Connection
Check network connection: An unstable Internet will make The Daily Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to The Daily Journal not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, The Daily Journal may not be able to connect to the Internet when running in the background.