Published by GateHouse Media, LLC

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Why should I report an Issue with Gainesville Sun eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Gainesville Sun eNewspaper Customer Insights

1. I appreciate this app because it gives me the local news and let's me print and do the puzzles at my leisure.Keep sending back to adds and or main pages ,when lucky otherwise send me back to "start all over again" it is bad, will cancel the whole thing.The eEdition of the newspaper has the same feel as the print edition without the page turning...except for the grocery ad circulars.Update re newer app & phone: Continues to work well on my new Samsung Galaxy A53.

2. Thank you!I can quickly read the newsThe Gainesville Sun has always had a liberal bias in reporting the news.

3. Only way I read the Gainesville Sun.I like not having to turn the pages of the paper to read the whole story!This is a much easier way to navigate The Gainesville Sun.

4. Most any news that might relect negatively on a liberal issue or person, is not reported.

5. That liberal bias has now escalated into a liberal "selection" of which stories to cover.

Steps to Troubleshoot & Fix Gainesville Sun eNewspaper Issues

1. Fix Gainesville Sun eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gainesville Sun eNewspaper: Restarting the app will resolve most errors.
  2. Update the Gainesville Sun eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Gainesville Sun eNewspaper" » Open Gainesville Sun eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gainesville Sun eNewspaper » click "UPDATE".
  3. Clear Gainesville Sun eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Gainesville Sun eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Gainesville Sun eNewspaper" » click Storage » click "Clear Cache".
  4. Check Gainesville Sun eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Gainesville Sun eNewspaper might not work.
  5. Uninstall and reinstall Gainesville Sun eNewspaper. If nothing else has worked, completely uninstall Gainesville Sun eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gainesville Sun eNewspaper not working


2. Fix Gainesville Sun eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gainesville Sun eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gainesville Sun eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gainesville Sun eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues