Contact Photos Customer Service

Why should I report an Issue with Photos for ID?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FT Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It is a cool concept! Reccomend it!This is a cool app... I always prefer to take my own photos for my passport picture ... now I can.Great way to streamline the official photo taking of sensitive documents.

2. Would be great if ad removal purchase option is offered.Cannot take pictures from the app, non-existent editing options, erasing background is paywalled, intrusive ads.

3. Very cool app for editing your photo for documents.

4. Also I need this app for my pc.Only used the background editing once after processing as stated as the one time payment.

5. One time payment one time use it is!Exellcent idea, standa out among photo apps.

6. There are many practical options.You guys should add more editing tools like the brightness, sharpness and the likes.

7. Do not downloadThis a very useful app if have an emergency for documents which require photos.

8. Will be useful in the futureEasy way to take photo for my passport .

9. Kindly enable sign in option to use in other devices as well after purchasing.

10. It will make the app a great one.Service is quite useful.

11. Very nice interface, and it is very easy to use.

1. Fix Photos Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photos: Restarting the app will resolve most errors.
2. Update the Photos App. Here is how:
   1. On Android goto PlayStore » Search for "Photos" » Open Photos for ID » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photos » click "UPDATE".
3. Clear Photos for ID app cache: Clearing cached data will force your app to retrieve the latest data directly from Photos servers.
   1. On Android, goto Settings » Apps » Select "Photos for ID" » click Storage » click "Clear Cache".
4. Check Photos app permissions. If any of these permissions required to use your device's features are disenabled, Photos might not work.
5. Uninstall and reinstall Photos. If nothing else has worked, completely uninstall Photos then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photos not working

2. Fix Photos Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photos not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photos may not be able to connect to the Internet when running in the background.