Contact Secure Customer Service

Why should I report an Issue with Secure by Frontier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Frontier Communications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the addition of this functionality Secure by Frontier not only protects your family and loved ones from online threats but also helps keep you safe from online hacks by allowing you to generate unique, strong passwords for your online accounts. • VPN for privacy.

2. Device Administrator rights are required for the application to perform and Frontier is using the respective permissions in full accordance to Google Play policies and with active consent by the end-user.

3. Frontier is using the respective permissions with active consent by the end-user. • Allowing a parent to apply device and apps usage restrictions for a child.

4. With Secure by Frontier, you can ensure you and your loved ones are protected and safe in the digital world whether on your tablet or smartphone.

5. With Secure by Frontier, you can securely store every password, username, and credit card number while you only have to remember ONE master password.

6. In addition to world class protection, Secure by Frontier now includes a Password Manager.

7. Secure by Frontier can be downloaded to 10 devices and licenses can easily be shared with family members and friends.

8. You can protect you and your loved ones from hackers and criminals while browsing on any mobile device whether at home or on-the-go.

9. Eliminate the hundreds of different login credentials you have to remember to make browsing, shopping and banking online easier and simpler than ever!

10. Frontier always applies strict security measures to protect the confidentiality and integrity of your personal data.

11. Safe browsing works only when you are browsing the Internet with Safe Browser.

1. It's automatically 1 star and all their bases weren't covered.Disappointed...kept getting notifications my device wasn't protected...Uninstalled app and re-installed app hopefully this will take care of issue since I pay for service!!!Samsung 9 doesn't show some apps.

2. I don't approve of all of the permissions but it won't install the program unless you agree to them.I've had all of frontier's security protection on all my devices and it's great.

3. My phone doesn't understand this - and I can't set it up.Won't let me sign in I've been trying to get and find out why my Frontier bill hasn't come yet.

4. So so far so good they have been protecting me thank you frontierI hate how the parental settings is so hard and insistent in being the device administrator.

5. bhaven't had a security issue yet, although have been having problems with the phone.

6. Had some phishing trojan viruses that someone had tried to upload to my laptop,and I was immediately notified,allowed to view the malware and make decisions to place in quarantine or to be rid of it.

7. After having this awesome service I wanted to update my review.

8. They have saved me hundreds of dollars since having it installed on my devices.

9. The best part is you can protect several of your devices.No evening support.

10. I have never had any thing go wrong with my any of my phone's, tablets, or computer since ive had them.

11. Amazing and secure!!It says this app may not be optimized on this device.

1. Fix Secure Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secure: Restarting the app will resolve most errors.
2. Update the Secure App. Here is how:
   1. On Android goto PlayStore » Search for "Secure" » Open Secure by Frontier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure » click "UPDATE".
3. Clear Secure by Frontier app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure servers.
   1. On Android, goto Settings » Apps » Select "Secure by Frontier" » click Storage » click "Clear Cache".
4. Check Secure app permissions. If any of these permissions required to use your device's features are disenabled, Secure might not work.
5. Uninstall and reinstall Secure. If nothing else has worked, completely uninstall Secure then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secure not working

2. Fix Secure Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secure be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secure not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secure may not be able to connect to the Internet when running in the background.