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1. I have uninstalled and reinstalled multiple times, spent hours and days on the phone with customer service and no one knows how to fix it!! Its an app, it's not hard!! Will be switching carriers far too many silly issues with Frontier, consider this app upgrade the straw that broke the camel's back!Useless app, have to drill down several levels just to pay a bill, once I'm on auto pay it should highlight that on the home screen.

2. I work from home in a call center and swear the speed gets worse each year.The only reason I downloaded the app was so I could change my wifi password after resetting my router.

3. SUCKSMy service was interrupted because of a past due amount that DID NOT reflect in my online account, as far as I'm concerned I was blind sided!! Absolutely no warning of a past due balance!!! It only showed my upcoming payment due! Which I adjusted in my monthly budget! Very miss leading.

4. You can't adjust anything with your internet plan or notify customer service of an outage or report an issue from the app with just a few clicks like its advertised.

5. Get with the program Frontier, add some upgrades with all the money your saving on customer service and add-on fees and fix your app.

6. Undoubtedly the worst internet and customer service I've ever had to deal with.

7. Customer service sucks and can't think outside the box to fix issues.

8. It has a while bunch of tables (my plans, account, bill, wifi,etc.), but they're blank with a weird pulsating light as if they're loading, but they never load.

9. Have not been able to use a properly working app with this service in 2 years.

10. They were not willing to work something out! I guess their only out for their own profit!! Steer clear! Find an alternative provider!The MyFrontier app has been a terrible experience for me.

11. Pray you don't have an outage for ANY reason, because you won't see a tech for 2-4 weeks, then they'll try to bill you for fixing it!The app doesn't work.

1. Fix MyFrontier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyFrontier: Restarting the app will resolve most errors.
2. Update the MyFrontier App. Here is how:
   1. On Android goto PlayStore » Search for "MyFrontier" » Open MyFrontier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyFrontier » click "UPDATE".
3. Clear MyFrontier app cache: Clearing cached data will force your app to retrieve the latest data directly from MyFrontier servers.
   1. On Android, goto Settings » Apps » Select "MyFrontier" » click Storage » click "Clear Cache".
4. Check MyFrontier app permissions. If any of these permissions required to use your device's features are disenabled, MyFrontier might not work.
5. Uninstall and reinstall MyFrontier. If nothing else has worked, completely uninstall MyFrontier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyFrontier not working

2. Fix MyFrontier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyFrontier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyFrontier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyFrontier may not be able to connect to the Internet when running in the background.