Contact Play Tube Customer Service

Why should I report an Issue with Play Tube?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HcTech.inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Play Tube Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Play Tube: Restarting the app will resolve most errors.
2. Update the Play Tube App. Here is how:
   1. On Android goto PlayStore » Search for "Play Tube" » Open Play Tube » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Play Tube » click "UPDATE".
3. Clear Play Tube app cache: Clearing cached data will force your app to retrieve the latest data directly from Play Tube servers.
   1. On Android, goto Settings » Apps » Select "Play Tube" » click Storage » click "Clear Cache".
4. Check Play Tube app permissions. If any of these permissions required to use your device's features are disenabled, Play Tube might not work.
5. Uninstall and reinstall Play Tube. If nothing else has worked, completely uninstall Play Tube then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Play Tube not working

2. Fix Play Tube Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Play Tube be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Play Tube not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Play Tube may not be able to connect to the Internet when running in the background.