Published by JupTechno on Mar 30, 2024

Report an issue with Shadow VPN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Shadow VPN - Secure VPN Proxy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of JupTechno to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shadow VPN Customer Insights

1. I ws preparing my assigments and unable to access from alot of browsers, but now i prepared alot of my stuff by using it.. and i m here to recommend you all to use this Vpn app.. cuz its free and secure,✌✌The BEST! and Thank you for the Toggle! It made my access to free internet by ONE Click from Iranian filternet.The shadow vpn works correctly in my cell phone.

2. Thank you and keep updating the shadow vpnShadow VPN is so easy to use and great interface and secure...love itI am very satisfied with Shadow VPN Free Secure Unblock Proxy.

3. Thanks for it, keep up with the good work.I use android OS 8.0.0. Started this app.It said, loading servers & refreshing.

4. Amazing highly recommend it.Ohh man this shadow vpn secure app released out alot of my burden.

5. After installing shadow vpn i am able to access all these website which were baned by our country .

6. Good VPN should be easy to use, quick and reliable.

7. Thank you!Best amazing work on my device.

8. In my country, with all limitations, having a good VPN is a must.

9. Shadow VPN satisfies all my requirements.

10. Keeping me aafe when i am online and i can unblock any website i want.

11. Besides, it has beautiful UI which makes working with the app very easy.

Steps to Troubleshoot & Fix Shadow VPN Issues

1. Fix Shadow VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shadow VPN: Restarting the app will resolve most errors.
  2. Update the Shadow VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Shadow VPN" » Open Shadow VPN - Secure VPN Proxy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shadow VPN » click "UPDATE".
  3. Clear Shadow VPN - Secure VPN Proxy app cache: Clearing cached data will force your app to retrieve the latest data directly from Shadow VPN servers.
    1. On Android, goto Settings » Apps » Select "Shadow VPN - Secure VPN Proxy" » click Storage » click "Clear Cache".
  4. Check Shadow VPN app permissions. If any of these permissions required to use your device's features are disenabled, Shadow VPN might not work.
  5. Uninstall and reinstall Shadow VPN. If nothing else has worked, completely uninstall Shadow VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shadow VPN not working


2. Fix Shadow VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shadow VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shadow VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shadow VPN may not be able to connect to the Internet when running in the background.

Reported Issues