Published by FishingNet on Sep 19, 2023

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Why should I report an Issue with Calculator - photo vault?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FishingNet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Calculator - photo vault image 1 contact Calculator - photo vault image 2

Calculator Customer Insights

1. I know there's a "locked folder" in the photos app, but I also just love the novelty of this app being disguised as a calculator! 🤣 Edit: I forgot to mention that the calculator works too... Might just use it as my normal calculator as well because I like that you can change the colors.

2. Other than that, I dont have any problems with it, and I havent had any security issues after allowing it file access on my device (some of these reviews are idiotic.

3. Guys, it's a file manager, it NEEDS access to files!)So far, the app has been working perfectly, and just recently I decided to buy the full version.

4. Not worth the risk of losing sensitive data so make sure to backup the files somewhere else and not using this app as the only source for the fileI've been using this for a while now and I've had no issues.

5. The only thing that keeps me from giving 5 stars is the fact that videos in the default video player (when set to repeat) have a ~0.5 second buffer time as the video is replayed.

6. I haven't found what the limit is but if you're trying to transfer over 75 videos at once, (thats the highest number I've tried) it's going to give you an error code and say there's not enough space so just try a lower number of videos and it'll work.

7. I also cannot seem to find the same photos through the "add button" file browser within the app.

8. Despite that, it's really good.Great app for sensitive files that you want hidden from any curious eyes going through your files.

9. At a loss here... It works if those photos were shot on my device, but if I download them from a shared album, it doesn't work.

10. Once "uploaded", the original file is gone from public view on your device, and you must use your pin to find them.

11. There was a thumbnail of the encrypted video but clicking on it would bring up a notification saying the file couldn't be found.

Steps to Troubleshoot & Fix Calculator Issues

1. Fix Calculator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Calculator: Restarting the app will resolve most errors.
  2. Update the Calculator App. Here is how:
    1. On Android goto PlayStore » Search for "Calculator" » Open Calculator - photo vault » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calculator » click "UPDATE".
  3. Clear Calculator - photo vault app cache: Clearing cached data will force your app to retrieve the latest data directly from Calculator servers.
    1. On Android, goto Settings » Apps » Select "Calculator - photo vault" » click Storage » click "Clear Cache".
  4. Check Calculator app permissions. If any of these permissions required to use your device's features are disenabled, Calculator might not work.
  5. Uninstall and reinstall Calculator. If nothing else has worked, completely uninstall Calculator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Calculator not working


2. Fix Calculator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Calculator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Calculator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Calculator may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I have three calculator plus hide video and photos apps and one vault app all four of them since I got my new phone two weeks ago will not allow me to open them and it says I have to contact the developer to update the iOS. Can you help me?

    — by Lauren 2 years ago