Contact Moon+ Reader Pro Customer Service

Why should I report an Issue with Moon+ Reader Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Moon+ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All-in-one ebook documents management and better designed book reader with powerful controls & full functions, supports EPUB, PDF, DJVU, AZW3, MOBI, FB2, PRC, CHM, CBZ, CBR, UMD, DOCX, ODT, RTF, TXT, HTML, MHT/MHTML, MD(MarkDown), WEBP, RAR, ZIP or OPDS formats. • Support online ebook libraries and personal calibre ebook server. • Read local books with smooth scroll and tons of innovation. • Full visual options: line space, font scale, bold, italic, shadow, alpha colors, fading edge etc. • 10+ themes embedded, includes Day & Night mode switcher. • Various types of paging: touch screen, volume keys or even camera, search or back keys. • 24 customized operations (screen click, swipe gesture, hardware keys), apply to 15 customized events: search, bookmark, themes, navigation, font size and more. • 5 auto-scroll modes: rolling blind mode; by pixel, by line or by page. Real-time speed control. • Adjust the brightness by sliding your finger along the left edge of the screen, gesture commands supported. • Intelligent paragraph; indent paragraph; trim unwanted blank spaces and lines options. • Keep your eyes health options for long-time reading. • Real page turning effect with customized speed/color/transparent; 5 page flip animations. • My Bookshelf design: Favorites, Downloads, Authors, Tags; self bookcover, search, import supported. • Justified text alignment, hyphenation mode supported. • Backup/Restore options to cloud via DropBox/WebDav, sync reading positions between phones and tablets. • Highlight, Annotation, Dictionary (Offline or Online, support ColorDict, GoldenDict, ABBYY Lingvo, etc. ), Translation, Share functions all in moon+ ebook reader.

2. 1,000,000+ downloads, The #1 Paid EBook Reader in Google Play, 30-Day Money Back Guarantee!

1. One bug report (current as of 8.1, on a Pixel 6 Pro): sometimes when opening the app or tapping to show the app interface, it causes one line of text to go missing from the top of the new page each time I turn the page.

2. Please let me know how to restore all my automatic backups from google drive? I'm happy to pay you to fixFirstly, I love M+R Pro, as well as the recent updates that makes the app more intuitive instead of a mess of menus and sliders.

3. I love the features and have used it for years but it cannot support the amount of books I have without crashing.

4. Background Color and Background Image are identical hex value, page transition changes the color momentarily.

5. Great response time!Works great, however the tts messes up in full screen mode anytime a long word is cut and has to continue on to the next sentence.

6. I cannot import books without it crashing within seconds.This is the best ebook reader I've found on Android so far.

7. That said, for the life of me I can't figure out how to clone the Kindle color scheme without the page transition altering the color noticeably.

8. On a touch screen this can easily lead to accidental page turning if your thumb rested on the wrong place.

9. Recently I upgraded my phone to an S23 Ultra and find myself wishing that I could use my S Pen as a page turn button.

10. My recent move to a new phone also let me know moving the library was relatively painless, moving all the bookmarks and notes was a bit more of a hassle but still pretty straightforward.

11. My library was gone and when I re-installed I only had restore point from my last manual backup done 2 years ago.

1. Fix Moon+ Reader Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moon+ Reader Pro: Restarting the app will resolve most errors.
2. Update the Moon+ Reader Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Moon+ Reader Pro" » Open Moon+ Reader Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moon+ Reader Pro » click "UPDATE".
3. Clear Moon+ Reader Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Moon+ Reader Pro servers.
   1. On Android, goto Settings » Apps » Select "Moon+ Reader Pro" » click Storage » click "Clear Cache".
4. Check Moon+ Reader Pro app permissions. If any of these permissions required to use your device's features are disenabled, Moon+ Reader Pro might not work.
5. Uninstall and reinstall Moon+ Reader Pro. If nothing else has worked, completely uninstall Moon+ Reader Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moon+ Reader Pro not working

2. Fix Moon+ Reader Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moon+ Reader Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moon+ Reader Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moon+ Reader Pro may not be able to connect to the Internet when running in the background.