Contact Lunescope Pro Customer Service

Why should I report an Issue with Lunescope Pro: Moon Phases+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Udell Enterprises, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use two fingers to spin the moon itself (see the far side! ) and zoom in to see lunar features up close. ▶ Choice of imagery: High definition or Maximum realism (includes dynamic shadows of craters, mountains, etc.

2. Spectacular, interactive 3D simulation of the moon, right down to the shadows in the craters and earthshine on the dark side.

3. Touch screen control changes date and time as seen from your location - the phase tracks your every move.

4. Formerly Moon Phase Pro - it's more than just a phase!

1. 😏Love the app especially the live calendar and would recommend it 100%, HOWEVER navigating the moon by dragging is really clunky, I don't like how using my finger to translate the screen also makes it rotate or how if you drag your finger near the poles it does a full 180°.

2. And some color options for the time and complications, or a stronger font shadow to make them more visible on top of the bright moon (complications are fine, but digital time blends a bit).

3. However, I use the watch face tile, and the text over a moon with illumination greater than 25% is barely readable.

4. So flatten it out, add the alien moon bases back in, and Ill give you that 6th star.Nice app but a bit buggy and missing features When you zoom in on the map it becomes too dark to make out anything.

5. All in all great app, but would love if navigating the moon had similar controls to those of Google Earth or Google MoonGreat app.

6. The watch face looks nice and is accurate, but there were no customizable complications.

7. Could do with a few things like spherical view locating moon, sun etc relative to earth.

8. The odd navigation makes it feel like the moon is a sphere shape, when we all know it's flat as a pice of paper.

9. I've long loved this app for the various ways it keeps one in tune with lunar cycles and moments; for its sensible, attractive interface; and for working with old and new devices.This is a great app.

10. I'm really hoping whatever is wonky with the tile gets fixed because I paid for this app and was a promised a functioning tile.Disappointed, not telescope view friendly.

11. It's a cool app, and watch face, I would however like to see a red light filter option for the watch face.

1. Fix Lunescope Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Lunescope Pro: Restarting the app will resolve most errors.
2. Update the Lunescope Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Lunescope Pro" » Open Lunescope Pro: Moon Phases+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lunescope Pro » click "UPDATE".
3. Clear Lunescope Pro: Moon Phases+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Lunescope Pro servers.
   1. On Android, goto Settings » Apps » Select "Lunescope Pro: Moon Phases+" » click Storage » click "Clear Cache".
4. Check Lunescope Pro app permissions. If any of these permissions required to use your device's features are disenabled, Lunescope Pro might not work.
5. Uninstall and reinstall Lunescope Pro. If nothing else has worked, completely uninstall Lunescope Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Lunescope Pro not working

2. Fix Lunescope Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Lunescope Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Lunescope Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Lunescope Pro may not be able to connect to the Internet when running in the background.