Published by, LLC on Aug 16, 2023

Report an issue with
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with English Words?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact English Words image 1 contact English Words image 2 Customer Insights

1. You're trying to look up a word, listen to music, all of a sudden music breaks off, Dictionary throws a full screen car ad in your voice, full on sound and all.

2. Uninstall.Love the app, and it mostly does everything I need it to do, BUT whose idea was it to include musical video ads which play with the SOUND ON?? I was in a meeting at work and looking up a word, and then this ad started singing.

3. I tried reinstalling, but it didn't help.I used to like the word of the day and the widget for the word of the day, but at some point like a year ago it stopped updating and is stuck on "light".

4. The times I have clicked the Google search bar instead I'll regret it because a majority of the time you end up clicking away to get a full defn.

5. (1) Once you search for a word and you are in the definition tab, if you navigate to "examples" tab and try to tap back on the definition tab, it won't load.

6. I'll be uninstalling this app tonight and going back to using just the website, where ads are far less annoying, when I have to use this dictionary.Love the App.

7. TO RESPONSE: Everyone understands ads keep apps free, BUT just place ads within the article/page instead of interrupting pop-ups!The app is no longer separate from Google.

8. Certain times the download resets and you need to download the offline dictionary again.

9. So if you're writing something (ie: article, story, etc) or reading and you have to look up multiple words be ready for a lot of ads popping up.

10. Probably going to just google words for a while, until you guys fix this unfortunate mistake.

11. I've been EXTREMELY disappointed w/ it since the onset of the incessant ads & typically use a few others instead.Stay with the free version.

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open English Words » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear English Words app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select " English Words" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer