Contact StoryGraph Customer Service

Why should I report an Issue with StoryGraph?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The StoryGraph to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I really wish it had an easy way to track reading sessions and reading speed like Luna or Turn, a way to create bookclubs with community shelves & ways to vote on the next book to read, and the ability to track re-reads without removing old dates.

2. I want to be able to go back into the reading journal and edit in that on a specific date I read 60 pages.

3. I would pay for premium if it had these features because right now I have to use multiple apps to accomplish this.As an avid reader & an English teacher, I'm constantly looking for ways to keep our noses in books, find out about new reads coming out, & track progress.

4. It was awesome to have reading challenges! However, to not be able to edit the reading journal for a book when you've kept track another way defeats the purpose for me.

5. You can also track audiobooks! I use this for buddy reads with friends, taking notes on books I'm reading solo, keeping track of my home library, everything.

6. For example, they recently rolled out dark mode and I love it!!!I enjoy tracking my reading with this app.

7. I like the to read pile and the reading challenges, but it is frustrating to have my work permanently gone.This app is almost perfect.

8. I'll lose the reading challenges but highly prefer Bookmory to track detailed reading progress.I'm wild about this app.

9. Highly, highly recommend if you're interested in tracking the books you read.I love this app.

10. I use the graphs to see what I read over the year and what trends I gravitate to such as the moods of books I read.

11. What the StoryGraph does great is provide charts and stats on what you read.

1. Fix StoryGraph Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StoryGraph: Restarting the app will resolve most errors.
2. Update the StoryGraph App. Here is how:
   1. On Android goto PlayStore » Search for "StoryGraph" » Open StoryGraph » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StoryGraph » click "UPDATE".
3. Clear StoryGraph app cache: Clearing cached data will force your app to retrieve the latest data directly from StoryGraph servers.
   1. On Android, goto Settings » Apps » Select "StoryGraph" » click Storage » click "Clear Cache".
4. Check StoryGraph app permissions. If any of these permissions required to use your device's features are disenabled, StoryGraph might not work.
5. Uninstall and reinstall StoryGraph. If nothing else has worked, completely uninstall StoryGraph then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StoryGraph not working

2. Fix StoryGraph Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StoryGraph be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StoryGraph not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StoryGraph may not be able to connect to the Internet when running in the background.