Published by BookFusion on Jul 24, 2024

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Why should I report an Issue with BookFusion - EPUB & PDF Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BookFusion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BookFusion - EPUB & PDF Reader image 1 contact BookFusion - EPUB & PDF Reader image 2

BookFusion Customer Insights

1. I've been able to access my sideloaded books across devices without any major issues, but it does lock up from time to time.Really awesome ebook reader which allows you to keep your place across devices in multiple different books.

2. Only thing I asked, please update the Android version to match with Apple and desktop features (series, sees the tags, list view)I had used Google Play Books for a long time until I reached the thousand books that it supports, so looking for a solution I found this, it is the best thing that could happen to me.

3. This app combines a modern ebook reader, Calibre-like (or actual integration!) book management, and syncs it to all your devices on any platform.

4. Support it!As a very committed Google Play Books user of many years, it took a lot for me to find another platform that was even close to parity.

5. Better yet, BookFusion even lets me search for text in uploaded PDFs -- something Play Books does not and the web interface is exponentially better than Play Books.

6. My minimum requirements were: Upload PDFs, Sync across devices, and have an enjoyable interface across web and mobile platforms.

7. The free plan is also great (10 books which is more than enough) and the paid plans are very affordable.

8. I'm thrilled with the idea of BookFusion: syncing my place in a book across multiple devices.

9. This is what I've been looking for over 5 years for my mobile devices.

10. I was surprised to see that, this amazing app is rated 2.8 only out of 5.00. I gave it a try even after seeing the low rating but it is what I needed.Fantastic reader.

11. Additionally, the last few lines of a chapter are almost always clipped which requires changing line spacing in order to read them.

Steps to Troubleshoot & Fix BookFusion Issues

1. Fix BookFusion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BookFusion: Restarting the app will resolve most errors.
  2. Update the BookFusion App. Here is how:
    1. On Android goto PlayStore » Search for "BookFusion" » Open BookFusion - EPUB & PDF Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BookFusion » click "UPDATE".
  3. Clear BookFusion - EPUB & PDF Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from BookFusion servers.
    1. On Android, goto Settings » Apps » Select "BookFusion - EPUB & PDF Reader" » click Storage » click "Clear Cache".
  4. Check BookFusion app permissions. If any of these permissions required to use your device's features are disenabled, BookFusion might not work.
  5. Uninstall and reinstall BookFusion. If nothing else has worked, completely uninstall BookFusion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BookFusion not working


2. Fix BookFusion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BookFusion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BookFusion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BookFusion may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi BookFusion Team,

    I want to delete the account associated with my email (muhnooradnassaid@redacted). Please help me with the account deletion processes.

    Thank so much,
    Noor Adn

    — by Noor Adn 3 years ago