Contact Spartan FIT Customer Service

Why should I report an Issue with Spartan FIT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MVMNT Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A couple annoyances: - when I start watching the video it counts as I've done a workout with no way of deleting it from my profile; - when I lock my screen during the workout it SHOULD NOT PAUSE! I don't need my phone to have screen on for 30-40 minutes, especially if I know the routine and just want to listen to the guidance in my headphonesThe workouts are super nice! But sometimes it won't show the video or the picture that's associated with the certain exercise, and the timer sometimes won't time down! At those times it's extremely frustrating since it's already hard enough and having little inconveniences like that make working out super annoying! But overall when they do work the exercises are great!A Scam! Many adjusting times without any notifications and I'm not even talking about the app.

2. I hope they can prove me wrong but i had a horrible experience from signing up, navigation , and communication issues from beginning to end.This could be a great app but there's definitely room for improvement, most of the workouts I've done aren't accurate in their time estimation ("15 minute workouts" are actually 30).

3. The clock never starts when it transitions to the next exercise, half of my workouts are pausing the workout then pressing play again to get the clock to go... Love the workouts but it's been really buggy the past little while.

4. Disappointing start and hope the issue is resolved soon.I screwed up in the best way possible! Got this app while I've been kind of a couch potato(active at work but not at home) and tried a moderate workout.

5. When I couldn't access the workouts I recorded this response from Spartan customer service: "the Spartan Fit app is no longer supported as of last year.

6. I have tried other apps, but the workouts were not directed specifically towards the Spartan OCR.

7. I'm giving it a 5 star, but it can be improved by adding workouts that fall under a pull or push category.

8. Voice cues would be a really great add on to all of the workouts.

9. But there's really no instruction for each move, there's no music if you're not using or don't have a Spotify account and there's no cues for anything unless you can see your phone the whole time.

10. I like that you get a little preview of what you'll be doing in each workout with pictures, a time stamp, and the level of difficulty.

11. I paid a separate fee for the workout potion on top of my Trifecta pass to have access.

1. Fix Spartan FIT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spartan FIT: Restarting the app will resolve most errors.
2. Update the Spartan FIT App. Here is how:
   1. On Android goto PlayStore » Search for "Spartan FIT" » Open Spartan FIT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spartan FIT » click "UPDATE".
3. Clear Spartan FIT app cache: Clearing cached data will force your app to retrieve the latest data directly from Spartan FIT servers.
   1. On Android, goto Settings » Apps » Select "Spartan FIT" » click Storage » click "Clear Cache".
4. Check Spartan FIT app permissions. If any of these permissions required to use your device's features are disenabled, Spartan FIT might not work.
5. Uninstall and reinstall Spartan FIT. If nothing else has worked, completely uninstall Spartan FIT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spartan FIT not working

2. Fix Spartan FIT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spartan FIT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spartan FIT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spartan FIT may not be able to connect to the Internet when running in the background.