Contact Fandango Customer Service

Why should I report an Issue with Fandango - Buy Movie Tickets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fandango to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download today to earn rewards, find new movies, and make the most of your cinema experience. - Browse new movies, Rotten Tomatoes® scores, and get FanAlert notifications for movies you want to catch. - Watch movie trailers for upcoming films and buy movie tickets as soon as they release. - Search showtimes for the movies you want with the ‘In Theaters Today’ filter. - Watch movies with reserved seating for the best spots in the movie theater. - Watch films while avoiding the box office line with Fandango. - Access your favorite theater seamlessly with your mobile ticket. - Buy tickets and split payments with friends easily with PayPal or Venmo. No more IOUs. - Enjoy a movie app that’s free, fast, and convenient. - Access all the best features you come to expect from movie apps.

2. Save your favorite movies, preferred movie theater, payment info, and theater rewards account information. - Earn rewards every time you visit cinemas with both Fandango FanRewards Points and movie theater points. - For every 4 tickets, get a $5 reward toward Fandango movie tickets or Vudu on demand streaming. - Earn rewards with your favorite cinema reward programs like AMC Stubs, Regal Crown Club, Cinemark Movie Rewards, and more! - Buy tickets confidently with online refunds and exchanges. - Easily refund or exchange your movie tickets before the theater deadline. - Manage any mobile ticket issue easily with self-service refunds.

3. Fandango brings the best of movie apps to your fingertips, letting you save your preferred movie theater, buy last minute tickets, and enjoy reserved seating – all in one.

4. Fandango is your #1 movie app to skip the line and watch new movies as soon as they hit theaters.

5. Browse new movies and buy tickets as soon as they release on the movie app with over 2 million 5-Star Reviews.

6. See showtimes, buy tickets, reserve your seats, and earn rewards – all in one easy to use movie app.

7. Discover the newest movie trailers, Rotten Tomatoes® scores, showtimes, and available seating options at countless cinemas nationwide.

8. Watch films confidently with up to date Rotten Tomatoes® scores to see what others are saying before you buy your movie ticket.

9. Find showtimes and movie tickets at a cinema near you when you reserve in app.

10. Find the latest movies, secure your tickets, and hit concessions with the help of Fandango.

11. Seamlessly plan your next movie night with the easiest way to hit the theaters – Fandango.

1. Then, after searching for theaters in a specific city (not my home city) and then entering a movie's info from that theater, when going back using the arrow in the app or even the phone, it takes you all the way back out to the main movies listing and you have to go back into search and bring up the last theater again.

2. It does constantly frustrate me that I can't just set it to my favorite theater and it maintain that setting and just go to that theater each time I open the app...instead, you have to just wait for a bunch of other nonsense to load before you can navigate to where you want to go...just like any non-personalized app that treats you like a new customer each and every time it opens.

3. Other than that, one critique I would have is that the list of movies doesn't have it's ratings visible in the list view...you have to go to the movie's page in order to see any ratings info.

4. My only complaint is, depending on how you select the theater, sometimes the movie showtime buttons don't show up fully on the screen.

5. This is incredibly frustrating when I've bought a ticket for a movie and am now trying to pull it up to get in the theater.

6. The ads are a bit of a nuisance, but they are at least for current movies and not too intrusive.This app is always hit or miss, occassionally it works flawlessly but more often than not it doesn't work without one of several annoying issues.

7. Other times the app will take forever to advance from one page to the next which when you're trying to complete a last-minute ticket purchase, can be extremely frustrating.I downloaded the app.

8. The favorite theater option works well, and the location services is fast and accurate.

9. Part Deux: After a few more exploratory clicks, I discovered the ads had opened a second screen, so now I can see movies and times.

10. Lots of theater options, trailers and I like the QR codes for tickets.

11. For one occasionally the app will fail to load any information for a selected theater, or day.

1. Fix Fandango Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fandango: Restarting the app will resolve most errors.
2. Update the Fandango App. Here is how:
   1. On Android goto PlayStore » Search for "Fandango" » Open Fandango - Buy Movie Tickets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fandango » click "UPDATE".
3. Clear Fandango - Buy Movie Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Fandango servers.
   1. On Android, goto Settings » Apps » Select "Fandango - Buy Movie Tickets" » click Storage » click "Clear Cache".
4. Check Fandango app permissions. If any of these permissions required to use your device's features are disenabled, Fandango might not work.
5. Uninstall and reinstall Fandango. If nothing else has worked, completely uninstall Fandango then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fandango not working

2. Fix Fandango Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fandango be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fandango not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fandango may not be able to connect to the Internet when running in the background.