Published by Fandango

Report an issue with FandangoNOW | Movies & TV.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FandangoNOW | Movies & TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fandango to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

FandangoNOW | Movies & TV Customer Insights

1. Although, this is a must, please allow the customer to enlarge the screen size for movies, it's already small, so when it's shrunk down even more there's really no point in bothering with it on a smartphone even the plus sized ones! I didn't subscribe to Amazon until they fixed that!Tried it once and the movie kept buffering.

2. I've uninstalled and reinstalled multiple times, disconnected my Chromecast multiple times and restarted my phone multiple times, even though I know it has nothing to do with my phone nor TV, as I am able to cast all other apps without issueI love Fandango now, and I have bought many movies through them to show it.

3. Also, clicked on a movie in my watchlist so I can remove it from the list, but it just loaded a blank page with a play button...so this app is mostly unusable in its current state, at least for me, and I mostly have to use the website.This app constantly crashes even after I have uninstalled and installed twice in 10 minutes.

4. I'll give them the fifth star after that gets fixed cause this really is a great app.Good content available and competitive prices, but the app itself doesn't operate very well.

5. It let's me play the video on my phone, but not if I want to cast it to a TV.

6. I'm currently unable to play the videos I purchased and have had numerous issues with the app losing connection with my cast device in the middle of videos.

7. While watching a show or movie its constantly resizing the screen.

8. I have the 'running in background' off & haven't used the app in the past five days, rebooted phone twice within the past five days.

9. It also was playing my movie really well and then started buffering every 2 or 3 minutes.

10. Have to search for the content in the phone browser and have it open the link in the app through the browser.

11. I've watched movies on my phone in the past.

Steps to Troubleshoot & Fix FandangoNOW | Movies & TV Issues

1. Fix FandangoNOW | Movies & TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FandangoNOW | Movies & TV: Restarting the app will resolve most errors.
  2. Update the FandangoNOW | Movies & TV App. Here is how:
    1. On Android goto PlayStore » Search for "FandangoNOW | Movies & TV" » Open FandangoNOW | Movies & TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FandangoNOW | Movies & TV » click "UPDATE".
  3. Clear FandangoNOW | Movies & TV app cache: Clearing cached data will force your app to retrieve the latest data directly from FandangoNOW | Movies & TV servers.
    1. On Android, goto Settings » Apps » Select "FandangoNOW | Movies & TV" » click Storage » click "Clear Cache".
  4. Check FandangoNOW | Movies & TV app permissions. If any of these permissions required to use your device's features are disenabled, FandangoNOW | Movies & TV might not work.
  5. Uninstall and reinstall FandangoNOW | Movies & TV. If nothing else has worked, completely uninstall FandangoNOW | Movies & TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FandangoNOW | Movies & TV not working


2. Fix FandangoNOW | Movies & TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FandangoNOW | Movies & TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FandangoNOW | Movies & TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FandangoNOW | Movies & TV may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer