Published by Ticketcorner AG on Nov 12, 2024

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Why should I report an Issue with Ticketcorner - Event Tickets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ticketcorner AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ticketcorner - Event Tickets

1. You can book original tickets at the original price, discover artists and access information and special offers for your next visit to an event. • Venue booking: Choose the seat you want and specify how many tickets you'd like to book. • Events listing: See when and where the event you're interested in is taking place and save it with one click to the calendar page in your personal calendar. • Personalised starter page: Keep an eye on your favourite artists and never miss an event. • Watchlist: Save individual events or entire event series for later. • Favourite artists: Mark your favourites by clicking on the heart button or carry them over from your local music library or Facebook. • Favourite venues: Mark your favourite venues – then you can be informed about upcoming events and receive service information such as area maps and parking. • News widget: Exclusive news from the music scene sent straight to your device.

2. With the Ticketcorner app for Android provides you with access to over 15,000 events a year plus a unique range of services and functions: You can book mobile original tickets at the original price, discover new artists and access lots of information and special offers for your next visit to an event in Zurich, Basel, Lucerne, Berne and many more cities.

3. Tip: Activate the push notifications to stay on top of advanced ticket sale dates. • Event recommendations: Let our theme worlds or fan reports give you a few ideas for your next event visit, or draw up a rating yourself. • Secure account management: Your Ticketcorner or Facebook login gives you access to your mobile tickets, orders placed and ticket alarms.

4. The Ticketcorner app provides you with all the most important information to do with your ticket purchase, whether it's ticket sale release dates, tour announcements or extra concerts.

5. It's easy to manage your favourite artists from all music genres and other types of event.

6. Comments and ideas are welcome by e-mail to: mobile-redaktion@ticketcorner. ch – your feedback helps us to keep on developing and improving the Ticketcorner app all the time.

7. Major festivals or little club concerts: The Ticketcorner app makes it really easy to book tickets.

8. The Ticketcorner app allows you to access over 15,000 events a year.

9. With the Ticketcorner app, you're always just a few clicks away from the nearest event highlight!

10. And if you're on the search for comedy, musical or dinner experiences, you'll find what you're looking for with the Ticketcorner app.

11. Thank you for using the Ticketcorner app.

Ticketcorner Customer Insights

1. You need to begging for tickets or way they do not send you them.Unable to purchase tickets from the US for an event in Switzerland due to the app having issues with my credit card, despite my credit card company confirming that there shouldn't be any processing barriers.

2. It is so bogus I lost the chance to purchase tickets like that and international calling with only a few minutes to left with the tickets on hold wasn't an option.

3. The app doesn't recignise live club memberships and subsequently doesn't allow you to participate in priority sales.Website so bad I had to download the app.

4. Ticketcorner should have had more instructions around international purchases.The app desn't allow you to choose the language, rather disappointing.

5. Sales Support section not easy available and user not friendly.

6. Ticketcorner service is also not good quality.

7. Buttons not working crappy design... It's terrible.Does not work.

8. I cannot send a feedback.

9. I open an invitation link for a ticket, the app opens but nothing happens.If I am forced to download an app to go to a concert, then I frankly will not go to any concerts where tickets are handled by Ticketcorner.Simple, fast and efficientI just want to thank TicketCorner for going the extra mile in getting my tickets to me.

Steps to Troubleshoot & Fix Ticketcorner Issues

1. Fix Ticketcorner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ticketcorner: Restarting the app will resolve most errors.
  2. Update the Ticketcorner App. Here is how:
    1. On Android goto PlayStore » Search for "Ticketcorner" » Open Ticketcorner - Event Tickets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ticketcorner » click "UPDATE".
  3. Clear Ticketcorner - Event Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from Ticketcorner servers.
    1. On Android, goto Settings » Apps » Select "Ticketcorner - Event Tickets" » click Storage » click "Clear Cache".
  4. Check Ticketcorner app permissions. If any of these permissions required to use your device's features are disenabled, Ticketcorner might not work.
  5. Uninstall and reinstall Ticketcorner. If nothing else has worked, completely uninstall Ticketcorner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ticketcorner not working


2. Fix Ticketcorner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ticketcorner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ticketcorner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ticketcorner may not be able to connect to the Internet when running in the background.

Reported Issues