Contact Vocera Engage Customer Service

Why should I report an Issue with Vocera Engage Mobile 5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EXTENSION, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not at all useful and often times adds stress to an already stressful situation which didn't allow me to check my page to begin withCan't change ringtone.

2. Frustrating that when I'm on high priority, the alert cannot override the do not disturb setting on my phone.

3. Additionally, the alert will re-alert what seems like 20 times when I'm in the middle of a procedure or with a patient, and can't be easily disabled with a button.

4. Basic features that should be in any app were not included.There is a bug where new messages do not show up at top of the app, when you receive a notification of a new app.

5. I purchased a new phone with the latest Android OS.

6. Rings incessantly if you can't reach right away.

7. Most frustrating.

8. Please look into this.Terrible app.

1. Fix Vocera Engage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vocera Engage: Restarting the app will resolve most errors.
2. Update the Vocera Engage App. Here is how:
   1. On Android goto PlayStore » Search for "Vocera Engage" » Open Vocera Engage Mobile 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vocera Engage » click "UPDATE".
3. Clear Vocera Engage Mobile 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from Vocera Engage servers.
   1. On Android, goto Settings » Apps » Select "Vocera Engage Mobile 5" » click Storage » click "Clear Cache".
4. Check Vocera Engage app permissions. If any of these permissions required to use your device's features are disenabled, Vocera Engage might not work.
5. Uninstall and reinstall Vocera Engage. If nothing else has worked, completely uninstall Vocera Engage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vocera Engage not working

2. Fix Vocera Engage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vocera Engage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vocera Engage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vocera Engage may not be able to connect to the Internet when running in the background.