Published by Exaltd Co., Ltd. | Drum tuner & tuning calculator

Report an issue with Drum Tuner | Drumtune PRO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Drum Tuner | Drumtune PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Exaltd Co., Ltd. | Drum tuner & tuning calculator to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Drum Tuner | Drumtune PRO image 1 contact Drum Tuner | Drumtune PRO image 2

Drum Tuner | Drumtune PRO Customer Insights

1. It does take a bit of time to get used to, but you should practice your drum tuning just like you would your drum playing.. (after all what good is having Great chops if your drums don't sound up to par?) There is more information within this app than you can imagine, including tuning interval suggestions between your toms and snare drum tuning intervals and so much more information such as what fundamental pitches a tom of a certain size may sound good at.

2. Not to mention that it is VERY reasonably priced.. Good Drumming To You!! PS: I had a couple of question about the app and the developer was very helpful and quick to respond...This is a great drum tuning app you can use it to set your drums to where they should be and then you can play around with different tunings and always get back to your original tunings.

3. I'm a drum teacher and I use this app to not only tune my different kits up quickly and consistently, but I also use it to help teach my students how to tune their own kits.

4. You can buy the drum tune product but you'll be wasting your money and you'd have to pay for batteries and remember to bring the thing with you.

5. I was able to tune my toms to my liking with this app and before I was not happy with their sounds even after watching many videos on tuning.

6. Super job!I feel that this is the Best drum tuning application on the market, bar none.

7. Honestly, it is an awesome piece of software that can really open up your drum kit sound.This would be great if only it worked.

8. Beats spending a half-hour on a drum tuning by ear.

9. If you rotate your phone instead of the drum, you get different readings which aren't true.

10. it could be my terrible drum heads, but there also isn't a change in the sound.

11. I suggest finding the drum's resonate frequency first, just tap on the side of the drum without heads on.

Steps to Troubleshoot & Fix Drum Tuner | Drumtune PRO Issues

1. Fix Drum Tuner | Drumtune PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drum Tuner | Drumtune PRO: Restarting the app will resolve most errors.
  2. Update the Drum Tuner | Drumtune PRO App. Here is how:
    1. On Android goto PlayStore » Search for "Drum Tuner | Drumtune PRO" » Open Drum Tuner | Drumtune PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drum Tuner | Drumtune PRO » click "UPDATE".
  3. Clear Drum Tuner | Drumtune PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from Drum Tuner | Drumtune PRO servers.
    1. On Android, goto Settings » Apps » Select "Drum Tuner | Drumtune PRO" » click Storage » click "Clear Cache".
  4. Check Drum Tuner | Drumtune PRO app permissions. If any of these permissions required to use your device's features are disenabled, Drum Tuner | Drumtune PRO might not work.
  5. Uninstall and reinstall Drum Tuner | Drumtune PRO. If nothing else has worked, completely uninstall Drum Tuner | Drumtune PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drum Tuner | Drumtune PRO not working


2. Fix Drum Tuner | Drumtune PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drum Tuner | Drumtune PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drum Tuner | Drumtune PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drum Tuner | Drumtune PRO may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer