Published by eSky Group- Flights, Hotels, Cars & Deals on Dec 17, 2024

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Why should I report an Issue with eSky - Cheap Flights & Travel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of eSky Group- Flights, Hotels, Cars & Deals to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About eSky - Cheap Flights & Travel

1. With eSky, your holidays and city breaks will always be perfectly organised! ✔ immediate information – travel agencies update offers and prices in real time, meaning we can share notifications about the most interesting promotions.

2. Download our app and start saving on travel today. ✔ Price alerts - help you track price changes and find the best deals on your dream trip. ✔ Deal notifications - never miss out on hot deals again!

3. Don't waste time searching for Ryanair, Wizzair or travel agency flights separately – in the eSky app you can do it all in just a few clicks.

4. Our app offers an intuitive flight search engine that allows you to quickly find the perfect connections – far easier than through a travel agency!

5. We work with the most popular airlines, such as Wizzair, Ryanair, easyJet, LOT and Lufthansa, to give you access to the best prices on the market.

6. Manage all your trips in one place – the new user zone allows for quick and convenient access to your bookings and travel preferences.

7. Stay up to date with promotions from Wizzair, Ryanair and other airlines so you can always book at the best prices.

8. Discover the best cheap flight deals with the eSky app!

9. Download the eSky mobile app and join the world of smart travellers today!

10. New adventures or familiar spots? You choose!

11. Cheap flights, holidays and city breaks are within easy reach on the app!

eSky Customer Insights

1. For example, if I want to see how much would a flight to Dublin cost me, I would like to see a calendar where I can see the prices, and then upon choosing a departure date, I can see the additional cost for every day.don't buy from this website, I took a flight from Timisoara to Bremen and they took money for the ticket but they didn't send me a ticket, I went to the Lufthansa agency and they told me that the ticket is reserved, so it's not paid for, but they took money from my visa, so this website is a big lie, they kept me on the application for 3 days waiting for the payment of the ticket in the condition that the money had already been taken!I'm just freaking out, after couple of hours I received an email which my booking has been canceled but the money is already gone from my account.

2. I ended up calling the Airline and Car Rental place directly to make amendments to my itinerary.This is a fanatic App also got my Ticket booked with eSKY you 😊 can be sure that it's Reliable.. App..plus can't wait to see my family 👪 soon in 🙏 July over to Ireland 🇮🇪 happy 😊 day's ahead for me thanks to this great eSKY App.. 😊Worst, changes the flight without letting you know.

3. Payed a big price for a direct flight, cannot cancel or get a refund but they can change your flight like they want and now I have to wait 6 hours in an airport and change airport between stops... So we pay so much money for a flight that would've cost us 3 times less.

4. stay away from themI contacted the customer service two days before my flight in order to change my check in information which was confirmed by them to be possible, but then was not done disregard me providing new information within the said timeframe.

5. After 3 unsuccessful tries in which I keep getting the same stupid message telling me that a customer service rep will be in touch...they send me a message saying they can change it but for twice what I paid for the ticket in the first place.

6. The customer service representative provided me miss leading/false information to complete a flight booking.

7. Esky told me I could cancel my flight if I responded by a certain deadline, then after I did told me I could not cancel and they would not honor their promise that I could.

8. But there are 2 main things I think would greatly improve the app - currency converter, and the same calendar pricing system you get for round flights when looking at flight deals.

9. I need the refund to do another booking but they say they will put my case on the queue 😑 I think I got scamed by this websiteThis app is slightly better than trying to connect via the Call Ctr, but both experiences were terrible.

10. Once the booking was complete it was nearly impossible to make contact back with them, a manager was never available and they never returned any request for contact.

11. On my request to get an explanation why new data was not used for the check in, I haven't received any logical explanation other then additionally providing me with the complained link.

Steps to Troubleshoot & Fix eSky Issues

1. Fix eSky Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eSky: Restarting the app will resolve most errors.
  2. Update the eSky App. Here is how:
    1. On Android goto PlayStore » Search for "eSky" » Open eSky - Cheap Flights & Travel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eSky » click "UPDATE".
  3. Clear eSky - Cheap Flights & Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from eSky servers.
    1. On Android, goto Settings » Apps » Select "eSky - Cheap Flights & Travel" » click Storage » click "Clear Cache".
  4. Check eSky app permissions. If any of these permissions required to use your device's features are disenabled, eSky might not work.
  5. Uninstall and reinstall eSky. If nothing else has worked, completely uninstall eSky then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eSky not working


2. Fix eSky Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eSky be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eSky not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eSky may not be able to connect to the Internet when running in the background.

Reported Issues