Contact NJ.com Customer Service

Why should I report an Issue with NJ.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NJ.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Then once you get to story you actually want, the pics and story either don't open, or take forever to load.I can't read any of the articles!! Every time I open the app to any of the articles, there's a black background and the writing is ok overlapping with other written work.

2. What is purpose if can't read the articles? no change since last updateI paid for subscrition because alot of articles that were of interest could not be accessed.

3. The only function the app serves is to send alerts with headlines of articles that it is impossible to access.update: for the past week, the app won't revert the stickers properly at all.

4. Would like to see a cut back on some of the ads or at least have an option to stop the animation there very distracting.I am a subscriber (required to read many articles) but cannot access content through the app.

5. The comment section when it slides over it should fully slide over the entire article the comment section two small difficult to read.

6. Even after subscribing you get plastered with ads, subscriber articles are inaccessible, have to 'restore' my subscription every time.

7. Is bet about 2/3 of articles I read in the app don't render fully.

8. You can't even read half the articles without getting cut off.

9. Since the update it's formatting off the screen you can't read replies it's acting just like the website.

10. News is worthless, app is mostly OP-ed articles that you find irrelevant.

11. I want to support local journalism, but not like this.Crashes 1/10th of the time of use and NEVER properly loads stories based on lists eg.

1. Fix NJ.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NJ.com: Restarting the app will resolve most errors.
2. Update the NJ.com App. Here is how:
   1. On Android goto PlayStore » Search for "NJ.com" » Open NJ.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NJ.com » click "UPDATE".
3. Clear NJ.com app cache: Clearing cached data will force your app to retrieve the latest data directly from NJ.com servers.
   1. On Android, goto Settings » Apps » Select "NJ.com" » click Storage » click "Clear Cache".
4. Check NJ.com app permissions. If any of these permissions required to use your device's features are disenabled, NJ.com might not work.
5. Uninstall and reinstall NJ.com. If nothing else has worked, completely uninstall NJ.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NJ.com not working

2. Fix NJ.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NJ.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NJ.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NJ.com may not be able to connect to the Internet when running in the background.