Contact AL.com Customer Service

Why should I report an Issue with AL.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of al.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They are based in Jersey! That explains a lot! Still Uninstalled.An issue started yesterday where the text within articles is unreadable (possibly a formating error) - I tried unintsalling and reinstalling to make sure it was not an issue on my part - once this is fixed i will change my review - it is just currently unusable.Same as everyone else.

2. The actual news and big/local stories notifications are great but these one-sided skewed opinion pieces and sports thoughts are a bit much.This app has ongoing problems.

3. These long time nuisances along with the constant far left reporting have me looking for local news elsewhere.I'd always liked keeping up with the hometown and Crimson Tide football, but I've given up.

4. Notifications for new stories frequently appear where the link doesn't pull up the story nor can the story even be found on the app.

5. Use their website, much less frustrating.Most of the time it's fairly smooth and loads well but the notifications and lack of categories for those notifications are dog trash.

6. Pictures also won't pull up in a story even though a small preview shows on the main news page.

7. I have also experienced several of the problems mentioned by other on my Samsung tablet.Left wing radical trash.

8. Same problem with the NOLA plarform.Notifications descriptions don't match article titles.

9. Also, right now, you can't read any stories because the text is overwritten by other text.Using on a Pixel 3.

10. Currently the articles show up with a black back ground and white letters that are unreadable.

11. The pages don't load properly a lot of the times and you click on a story and it will show a completely different story.

1. Fix AL.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AL.com: Restarting the app will resolve most errors.
2. Update the AL.com App. Here is how:
   1. On Android goto PlayStore » Search for "AL.com" » Open AL.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AL.com » click "UPDATE".
3. Clear AL.com app cache: Clearing cached data will force your app to retrieve the latest data directly from AL.com servers.
   1. On Android, goto Settings » Apps » Select "AL.com" » click Storage » click "Clear Cache".
4. Check AL.com app permissions. If any of these permissions required to use your device's features are disenabled, AL.com might not work.
5. Uninstall and reinstall AL.com. If nothing else has worked, completely uninstall AL.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AL.com not working

2. Fix AL.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AL.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AL.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AL.com may not be able to connect to the Internet when running in the background.