Contact PennLive.com Customer Service

Why should I report an Issue with PennLive.com?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PennLive.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can see headline of each story, but when I tap to open and read content, the text appears with black background and letters are jumbled blue and gray text.When you click a headline, something is wrong when the article opens.

2. With the new outrageous monthly subscription fee, you've alienated your entire customer base and they'll probably all be gone in no time at all! I just installed the CBS21 app... it's actually very nice... and free!I am annoyed that every time I try to read an article I am asked to pay for a digital subscription and when I opt not to, I am taken back to the home screen.

3. I used this app many times per day but now I will be uninstalling the app and getting my news from other sources.Can't read obits for months, can't see the weather, both are linked to error pages The only thing you can see reliably are articles that you can't read, because you won't pay $100/yr for "exclusive" access to their failure of a media organization.

4. And the app didnt work many times anyway, not worth the subscription cost.I used to love it but right now, when I click on an article to read, the background is all black and the letters are grey.

5. That said, I did read it daily for local news, but now that they're charging $10/month...BYE! It's a shame, PennLive; you could have been more creative with advertising or by offering premium services to paid subscribers.

6. No big loss, all their typo-filled news articles are also available (sans typos) from other local news outfit... for free.

7. I can read headlines but when I tap to read the article it is blacked out with some words in blue.

8. Had to find out by reading an article from another local news outfit.

9. Crashes every time I try to share an article and on other occasions too.Just deleted this app.

10. App used to be free, then they changed it to subscription only, but never told anyone, just stopped allowing access to articles.

11. Please fix this ASAP! I miss reading!PennLive the news source is 1st rate.

1. Fix PennLive.com Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PennLive.com: Restarting the app will resolve most errors.
2. Update the PennLive.com App. Here is how:
   1. On Android goto PlayStore » Search for "PennLive.com" » Open PennLive.com » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PennLive.com » click "UPDATE".
3. Clear PennLive.com app cache: Clearing cached data will force your app to retrieve the latest data directly from PennLive.com servers.
   1. On Android, goto Settings » Apps » Select "PennLive.com" » click Storage » click "Clear Cache".
4. Check PennLive.com app permissions. If any of these permissions required to use your device's features are disenabled, PennLive.com might not work.
5. Uninstall and reinstall PennLive.com. If nothing else has worked, completely uninstall PennLive.com then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PennLive.com not working

2. Fix PennLive.com Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PennLive.com be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PennLive.com not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PennLive.com may not be able to connect to the Internet when running in the background.